Emplois à Coniston, Ontario


- Customer collections & credit functions across Canada & Bermuda
- Negotiate payment arrangements & deliver high quality service
- Maintain accurate account notes & meet call volume targets


- Assist customers with upgrading phones and reviewing services.
- Address customer concerns and provide solutions.
- Recommend products and services based on individual needs.


- Troubleshoot Internet, Cable, Telephone, Mobile, and Home Security for customers
- Utilize tools to resolve customer issues and update passwords
- Maintain detailed account notes and meet relevant KPIs in a call center








































