Closing Date: May 19th, 2025 at 4:00 PM

STUDENT AFFAIRS & SERVICES
Student Affairs & Services (SAS) amplifies the student experience by providing access to inclusive, innovative, and high-quality essential services that promote well-being, connected communities, and student success. SAS helps students find their way by supporting them achieving their academic, personal, and life goals.

WHAT WE OFFER

Full-time | Continuing | Fredericton | On-Campus

Standard Work Hours: Mon - Fri | 8:15 am - 4:30 pm | 36.25 hours per week

Additional Working Conditions:

• Ability to travel frequently between both the Fredericton and Saint John Campus.
• Frequently requires long hours, evening/weekend activities.

Salary Range: $92,717 - $126,364 per annum

YOUR FOCUS

Reporting to the Associate Vice-Provost, Student Affairs and Services (AVP), the Senior Director, Health & Wellness provides leadership and strategic direction and improvement within all aspects of the HW portfolio, prioritizing the provision of excellent services to students, financial and budget development and administration, clinic and service operations and administration, partnership development and management with internal and external partners.

• Provide strategic leadership to directors and leaders within the division, ensuring the development and implementation of comprehensive risk management policies and practices for student Health and Wellness.
• Oversee the operation of the Student Health Centres, Counselling Services, the Student Intervention program, the Campus Sexual Assault Support Program and Campus Ministry.
• Provide leadership and support to a team of professionals who provide critical emergency and crisis response including physicians, counsellors, nurses, dietitian, and other highly trained professionals.
• Articulate a vision for how the HW division holistically serves students, supports retention, and can contribute to the university goals.
• Work collaboratively with the Student Affairs & Services Leadership Team as well as on-campus partners and committees, and other stakeholders to ensure that UNB's HW programs continue to lead the nation.
• Lead UNB's participation in regional, national and international programs, including research projects.
• Work closely with the Senior Director, Residence, to ensure the students in residence receive support in ways that support culture and community building.
• Provide overall financial leadership for the entire HW division ensuring appropriate accountability and responsibility.
• Strategically develop and execute a comprehensive communication plan to effectively convey the Health and Wellness portfolio, priorities and activities to stakeholders.
• Manage all aspects of the relationship between HW services and external partners, including relations with Medicare and the Department of Health.
• Manage workflows for staff ensuring adjustment during peak periods in all departmental units and ensure succession planning and cross-training activities are designed to meet anticipated future needs.
• Engage in mediation and problem resolution with interpersonal conflicts and issues.
• Inspire a culture of teamwork and excellence in student and client service as well as a clear commitment to supporting the university's mission and goals.
• Initiate policy and procedure revisions and changes to meet evolving needs.
• Mitigate risk by ensuring all contracts, internal administration, policies and procedures are thorough and reflect the University's best interests and by resolving high-level issues and complaints from clients, partners, and team members.
• Support Residence Life in the development of on-call and crisis policies for all situations involving students.
• Support the student intervention coordinators for high level, critical decision making.
• Collaborate with community and campus partners to ensure student safety.
• Oversee the follow-up to every health and wellness crisis including developing debriefing sessions and appropriate counselling for impacted community members.
• Provide additional support and training to staff members involved in a crisis and develop a postvention plan for the university.
• Lead the development and implementation of all pandemic or health related crisis policies and procedures.

WHAT YOU BRING

• Masters or professional health degree in a related field.
• 10 years of related professional level leadership experience within wellness, health care or related fields.

Additional Strengths

• Collaborative leadership, communication, consensus-building, and negotiation skills.
• Ability to articulate and promote the interests of the division internally and externally with a variety of stakeholders.
• Experience developing and implementing budget and program plans.
• Exceptional written communication skills.
• Empathetic listening skills to deal with student and parents/supporters in stressful situations.
• Demonstrated analytical, problem-solving, and decision-making skills.
• Ability to shift readily between macro-strategic issues and critical details.
• Ability to provide leadership and vision to an experienced team of professionals.
• Ability to think beyond the organization and into the future.
• Ability to create an environment that promotes and encourages change or innovation.
• Ability to make high-risk strategic decisions that have significant consequences.
• Extensive knowledge of student affairs & services trends, best-practices and standards.
• Ability to successfully perceive, navigate and respond appropriately to sensitive issues.
• High level of organizational commitment and drive to achieve the overall vision.

WHY CHOOSE UNB?
UNB offers a large variety of benefits for employees, including a full pension, a minimum of three weeks of vacation annually, the Employee and Family Assistance Program (EFAP), and dental, life, and health insurance.

ADMINISTRATIVE, PROFESSIONAL AND TECHNICAL GROUP (APT)
This position is part of the non-union Administrative, Professional and Technical (APT) group.

COMMITMENT TO EQUITY, DIVERSITY & INCLUSION
The University of New Brunswick is committed to employment equity and fostering diversity within our community and developing an inclusive workplace that reflects the richness of the broader community that we serve. The University welcomes and encourages applications from all qualified individuals who will help us achieve our goals, including women, visible minorities, Aboriginal persons, persons with disabilities, persons of any sexual orientation, gender identity or gender expression. Preference will be given to Canadian citizens and permanent residents of Canada.

We thank all who apply; however, only those selected for an interview will be contacted.