Job Number: J0425-1032 Job Title: Clinical Quality and Risk Manager Job Category: Operations Management Job Type: Permanent Full Time Date Posted: April 25, 2025 Closing Date: May 16, 2025 Number of Positions: 1
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Join the Shannex Team – Lead the Way in Clinical Quality and Safety

Our Clinical Services leadership team is growing with the addition of a Manager, Clinical Quality and Risk — a key role in leading our clinical quality, risk, and compliance strategies. If you're passionate about enhancing care experiences and creating safe, high-performing healthcare environments, consider a meaningful career with Shannex.

We're seeking a clinical leader who shares our core values of compassion, integrity, professionalism, and safety. At Shannex, our teams of Great People are committed to delivering care with heart, and we are proud to lead the way to better living™ through the work we do every day.

Why Work with Us?

At Shannex, you'll collaborate with a forward-thinking team to improve clinical outcomes and promote resident and patient safety. You'll be empowered to lead initiatives that elevate care standards, support regulatory compliance, and foster a culture of continuous improvement across the organization. As a leader in long-term care, retirement living, home care and transitional health, Shannex offers career growth, leadership opportunities, and a strong sense of purpose.

Our Meaningful Benefits Include:

• Comprehensive health and dental benefits, including an Employee and Family Assistance Program

• FREE 24/7 virtual healthcare access through our group health plan

• RRSP program (with employer matching)

• Vacation accrual starting immediately and travel insurance

• Free onsite parking

• WorkPerks: thousands of vendor discounts and perks

• Professional development via Shannex's Centre of Excellence

• Opportunities to lead sector innovation and quality improvement initiatives

• Recognition and rewards for safety and service excellence

About the Opportunity:

As Manager, Clinical Quality and Risk, you'll play a vital role in elevating our clinical operations by:

• Leading risk reduction and resident and patient safety strategies

• Monitoring and reporting on key clinical quality indicators

• Facilitating audits, regulatory compliance, and internal reviews

• Overseeing incident investigations and root cause analyses

• Driving quality improvement initiatives across the organization

• Collaborating with operations, legal, and clinical practice teams

• Serving as liaison with professional regulatory colleges

About You:

You are a detail-oriented leader who understands the critical link between clinical quality, safety, and resident and patient well-being. You thrive in collaborative environments and are motivated by data-driven improvement.

Education and Experience:

• Undergraduate degree in Nursing and a current RN license (required)

• Hands-on experience in clinical settings with quality assurance focus

• Demonstrated leadership in quality improvement and risk management

• Advanced education (e.g., MHA, MPH) and knowledge of data analysis, compliance, and accreditation standards considered assets

Technical Proficiencies:

• Strong data analysis and writing skills

• Proficiency in Microsoft Office Suite

• Knowledge of healthcare standards, audit processes, and clinical documentation

• Proven ability to lead cross-functional teams and influence organizational change

Guiding Principles:

As a valued leader at Shannex, you are expected to embody our four guiding principles:

• Compassionate: Showing empathy in every interaction

• Honest: Communicating with transparency and integrity

• Professional: Holding yourself to the highest standards

• Safe: Prioritizing health and well-being in every decision

About Us:

Founded in 1988 by Joseph Shannon, Shannex began with a single nursing home in Sydney, Cape Breton. For over 35 years, we've grown into a trusted provider of senior care, accommodations, and services across Nova Scotia, New Brunswick, and Ontario. At Shannex, we believe that our team members are the foundation of our success. We are committed to creating a culture where every voice matters, and every individual is valued.

Shannex is proud to be an equal opportunity employer, committed to fostering a workplace that embraces equity, diversity, inclusion, and belonging. We believe that every individual deserves to be treated with respect and to feel valued in their work environment.

If you're ready to be part of a team that makes a difference, we encourage you to apply today!

All applications will be handled with strict confidentiality. We thank all applicants for their interest; however, only those selected for an interview will be contacted.