Titre du poste ou emplacement

Operations Center Coordinator

Halifax, NS
Posté aujourd'hui
Détails de l'emploi :
En personne
Temps plein
Expérimenté

Our goal is to be a diverse workforce that is representative, at all job levels. The Halifax Port Authority welcomes applications from Indigenous peoples, persons with disabilities, veterans and persons of all races, ethnicities, religions, abilities, sexual orientations, and gender identities and expressions. We also welcome applications from non-Canadians who are eligible to work in Canada. If you are a member of one of the above groups, you are encouraged to self-identify, on your cover letter, or resumé. If you would like to receive this job posting in French, please reach out to us directly for a translated copy.

Notre objectif est d'avoir une main-d'œuvre diverse et variée qui soit représentative des communautés que nous servons, et ce, peu importe le type d'emploi. L'Administration portuaire d'Halifax accepte les candidatures des autochtones, des personnes handicapées, des anciens combattants et des personnes de tous les groupes raciaux et de toutes les ethnicités, religions, capacités, orientations sexuelles et identités et expressions de genre. Nous acceptons également les candidatures de personnes qui ne sont pas canadiennes, mais qui ont le droit de travailler au Canada. Si vous faites partie d'un des groupes mentionnés ci-dessus, nous vous encourageons à vous autodéclarer dans votre lettre d'accompagnement ou dans votre CV. Si vous souhaitez recevoir cette offre d'emploi en français, veuillez communiquer directement avec nous pour obtenir un exemplaire traduit.

The Halifax Port Authority (HPA) stewards key federal infrastructure and waters at the Port of Halifax as spaces for economic growth, innovation, tourism, and community. The Port's three main lines of business are cargo, cruise, and real estate.

Our deep harbour and advanced infrastructure mean that Halifax is the only Eastern Canadian port capable of accommodating Ultra Class ships and the largest container vessels to call at any port in Canada.

Sustainability is built into every facet of the port and how we operate. We make connections between the Port and the community as One Port City, including support for opportunities and partnerships with underrepresented communities. Our sustainability commitment balancing economics, community and the environment is shaping our approach and positioning us as an industry leader and trusted partner.

A recent analysis showed the activity the Port of Halifax contributes billions of dollars to the economy of Nova Scotia and supports more than 25,000 jobs.

Join our dynamic team today. We work together with strong partners and stakeholders to connect and grow opportunities. Learn more at www.porthalifax.ca

HPA Guiding Principles

  • Be One Port City
  • Collaborative & Engaged
  • Future Focused
  • Sustainable
  • Trusted Partner

We believe that when everyone collaborates, we can achieve our vision to be Canada's Preferred Gateway and our Mission to connect with global markets to create value for our customers, partners, visitors, and community.

At this time, the Halifax Port Authority ("HPA") requires a

Operations Center Coordinator

Reporting to the Operations Center Officer, the Operations Center Coordinator coordinates terminal and marine operations in the Port of Halifax, to ensure the smooth flow of operations on a 24 hour a day, 7 days a week basis. They act as a liaison between various departments or the Halifax Port Authority (HPA), the various external stakeholders (Agents, Ship Master, service providers, emergency services, etc.). This position supports the Operation Centre Officer in response to emergency activities within the Port of Halifax, as well as routine operational activities during evenings and weekends, 365 days a year.

ACCOUNTABILITIES

Terminal Operations

  • Follows up and coordinates the movement of ships from arrival to departure using Port Control.
  • Ensures any information necessary for billing is properly recorded via Port Control.
  • Ensures information on ship movements and service requests is properly recorded and coordinated through Port Control so that customers receive the required services in a timely manner, to reduce their operating costs and optimize the competitiveness of the HPA.
  • Understands the needs of ships and potential issues, using surveillance and communication systems to plan the required activities and interventions with direction from the Operations Centre Officer.
  • Coordinates the use of HPA Managed berths and anchorages with HPA Mandated Waters.
  • The coordinator will conduct the duties of Marine Facility Security Officer, facilitating the arrival and departure of cruise ships, operating associated equipment while alongside, and completing declarations of security.
  • Assists in tracking fluctuations in tides and weather conditions affecting marine access to port facilities. Informs internal, external, and customer partners of access constraints and recommends mitigation measures.
  • Responsible to be onsite for calls received outside of normal working hours. This includes being onsite for arrival and departure of all vessels at HPA managed facilities.
  • Approvals within Port Control System (Hot work, lifeboat launching, etc.), through direction of Operations Centre Officer.
  • Monitors/optimizes vessel movements with HPA Mandated Waters.
  • Assesses and analyzes requests and complaints received to determine the need for intervention.
  • Attains and maintains an advanced operational proficiency and competency level with the Primary Command and Control camera operating system (Milestone) and all other general system software manipulation.
  • Attains and maintains an advanced operational proficiency with HPA's Video Management System, E-Team communications applications, software applications within PCC.
  • Attains and maintains an advanced operational proficiency with the Air Gap Measurement System (AGMS) application and being able to provide clearance and authorization confidently and competently to high air draft vessels (HADV) transiting under the Halifax harbour bridges. This is done via appropriate and professional communications (e.g., VHF, Cell) with the HPA Deputy Harbour Master and Halifax Traffic (MCTS).
  • Operates and monitors the Air Gap Measurement System (AGMS) application software and communicating via VHF radio to Marine Communications Traffic Services Halifax (Halifax Traffic) when required to facilitate the passage of an arriving and departing vessel, following correct procedures.
  • Facilitates rail shunts at Ocean and Richmond Terminals and works with CN Rail to provide proper access control.
  • Performs onsite storage terminal counts and updates weekly in Port Control.

Security and Emergency

  • Monitors all radio communications (VHF, UHF) and disseminates information when appropriate and responds to the communications of other security operators.
  • Investigates alerts that are generated by the HPACCS and follows correct procedures for security incidents, breaches, etc.
  • Provides surveillance and communications support to first responders in the event of a reported or confirmed security incident or breach.
  • Provides surveillance, investigative and communications support to other Port of Halifax Marine Facilities in the event of a reported or confirmed security incident or breach.
  • Works with the police of jurisdiction (HRP) when directed to do so by the Manager of Port Security.
  • Works with PSA Container terminal security to facilitate smooth and efficient operations between Ocean Terminals and PSA.
  • Formulates and provides detailed Port Occurrence Reports (POR) when minor and/or major occurrences and/or incidents occur on Ports lands and within the harbour.
  • Works with the Security detail on scene (e.g., Rover) and provides key information in the POR so the appropriate HPA Managers and/or Deputy Harbour Master are able ascertain the appropriate information to make key command decisions to mitigate or handle the situation.
  • Acts as one of the HPAs fire wardens.

Safety

  • Works with the Supervisor of Maintenance and Property Services to alert them to maintenance and property service issues such pump malfunctions, fire alarms, harbour debris (via MCTS), icy sidewalks, snow, flooding, and numerous other occurrences.
  • Monitors terminal property infrastructure such as conditions of fenders and gangways and reports any deficiencies.

NOTE: These are only the basic and primary duties; related and allied duties may be assigned from time to time as may become necessary to the operation of the Authority.

QUALIFICATIONS

  • Post-Secondary education or High School GED or an acceptable equivalent of education, training and/or one to three (1-3) years related experience in port security and/or terminal operations is an asset.
  • This position requires background knowledge in port operations, marine security, and incident management, within a Canadian Port Authority (CPA) environment.
  • Communication demonstrates an understanding of both Stakeholder and Port Authority interests.
  • Must have knowledge and computer experience with MS Word and MS Excel. A second language would be an asset.
  • Will be required to obtain a MFSO Certificate by successfully completing a training program that meets all specified MFSO qualifications and skills as required by the regulations (MTSR). Must be able obtain a Transport Canada Marine Transportation Security Clearance (MTSC).
  • Possesses a valid Class 5, or equivalent driver's license.
  • Bilingual - English and French is an asset.

WORKING CONDITIONS

  • Normal office conditions but must be available to work flexible on-call hours and work overtime (on-call) as part of being assigned by the Operations Centre Officer.
  • Daily outside terminal work may require exposure to all types of weather conditions. Must be able to remain on one's feet to stand/walk for long periods of time.
  • Normal office environment with exposure to port facilities and operations. Some field work - may include working on water.
  • 12-hour shift work, i.e., Panama Plus System

For applicants with concerns about the recruitment process or to request another accommodation, please contact [email protected].

If you are seeking a challenging and rewarding opportunity or additional information, please apply here!

For any questions, please contact:

Bimla Rana
Halifax Port Authority
[email protected]

Applications should be received no later than Friday, May 9, 2025. We thank all applicants and ensure that all inquiries will be treated confidentially; however, only those considered for an interview will be contacted.

Numéro de concours: OpsCentreCoord-0425CB
Site Web d'entreprise: http://www.portofhalifax.ca

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À propos Port of Halifax

À propos Port of Halifax

The Port of Halifax is about making connections between people, commerce and opportunity. We take a leadership role in developing business for the Port of Halifax in collaboration with our partners and we responsibly manage Port of Halifax assets.

The Port of Halifax is Canada's Ultra Atlantic Gateway, connecting to more than 150 countries and generating over $1.7 billion in annual economic benefit from a diverse cargo and cruise business. Offering a natural, deep harbour and world-class infrastructure, Halifax can accommodate large volumes of containerized cargo, bulk cargo and project cargo of any size. Collaborating and working with strong partners and stakeholders, the Port community in Halifax continues to deliver excellence.