Term Service Advisor
At Steele Auto Group, we're not just selling vehicles—we're creating the Best Customer Buying Experience and making our mark as the "Destination of Choice for Everything Auto" for both employees and customers alike.
Fundy Honda is hiring a Term Service Advisor!???? Competitive Hourly Wage: $19.65 - $23.00 + Performance Bonus
Your Role: Excellence in Every InteractionAs a Term Service Advisor at Fundy Honda, you will be the primary point of contact for our customers, ensuring a seamless and professional experience from start to finish. Whether coordinating service appointments, diagnosing concerns, or providing expert guidance, your effective communication, attention to detail, and rapport-building skills will define success in this role.
Key ResponsibilitiesProvide a world-class customer experience, welcoming guests with professionalism and enthusiasm.
Listen actively to customer concerns, translating their descriptions into actionable service plans.
Verify warranty and service coverage, ensuring customers understand their options clearly.
Develop accurate service estimates, transparently communicating costs for parts, labor, and materials.
Prepare detailed repair orders, documenting vehicle symptoms, necessary services, and technician recommendations.
Maintain strong customer relationships, keeping clients informed on service progress and expected completion times.
Manage multiple tasks efficiently, showcasing strong organization skills in a fast-paced environment.
Stay ahead of industry trends by participating in manufacturer training and development programs.
Uphold Land Rover Moncton's reputation for excellence, delivering above-and-beyond service at every touchpoint.
? Professional & Friendly Approach – A customer-first mindset with a warm and welcoming demeanor.
? Strong Communication & Rapport-Building Skills – You create trust and long-term relationships effortlessly.
? Detail-Oriented & Organized – You efficiently manage service details, schedules, and follow-ups.
? Previous Experience in Automotive, Hospitality, or Luxury Retail – A background in high-end customer service is an asset.
? Valid Driver's License – With an acceptable driver's abstract.
Why You'll Love Steele Auto Group:
At Steele Auto Group, you're not just joining a company—you're joining a community. We're all about:
???? A Fun & Supportive Team – Join a crew of outgoing, motivated professionals who will mentor, support, and cheer you on.
???? Flexible Health & Dental Plans – Six cost-shared options tailored to your lifestyle.
???? Growth Opportunities – We promote from within and support your professional journey.
???? Employee Discounts – On vehicle purchases, parts, and service at any of our locations.
???? Retirement Savings Plan – Employer-matched up to 4% (and up to 5% after 5 years)—because your future matters.
???? Growth from within – We promote talent and help you level up.
? A fun, fast-paced culture – No two days are the same.
???? Making a difference – Through community partnerships and exciting campaigns.
Steele Auto Group is more than just a workplace—it's a place where your talents are recognized, your growth is championed, and your potential is limitless. We believe in building careers, not just filling roles, which is why we prioritize internal promotion and invest in developing our people. Every team member plays a role in our success, and we're proud to foster a workplace that's fair, inclusive, and full of opportunity for everyone.
Apply now and start driving your career forward—with a team that's got your back!
???? Based in Saint John, NB!
???? Learn more about us at www.steeleauto.com
We can't wait to meet YOU!
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