Client Care Associate
At Steele Auto Group, we believe work should mean more. Here, you're not just doing a job, you're part of something bigger. We're proud to deliver the Best Customer Buying Experience. At the core of it all is our people where "Everything We Do is Driven by You"—your passion, your purpose, your potential.
Steele Auto Group has an immediate requirement for a Client Care Associate to support our Nova Scotia, New Brunswick, and PEI, locations!
Location: Remote with occasional travel (less than 5%) to dealerships in throughout Atlantic Canada.
This opportunity provides a progressive call center environment, that incudes NO WEEKENDS, NO EVENINGS and NO OVERNIGHT SHIFTS!!!
The hours of operation are Monday to Friday 8:00 am to 5:00pm with an anticipated start date of May 12th, 2025.
Earn a competitive Base Wage of $17.15 to $19.90 per hour, plus a Bonus of up to $600 per month.
What You'll Be Doing (a.k.a. Your Mission!):Your main goal? Deliver top-notch customer experiences with a smile—whether that's over the phone, via email, or any other channel they reach out on. Here's a peek at what your day might look like:
Delivering friendly, helpful, and professional support to customers via phone, email, and more—think VIP concierge vibes.
Scheduling appointments and reminding customers about upcoming service needs like the organized rockstar you are.
Keeping things running smoothly by managing your workload and juggling priorities with ease.
Following up on inquiries and solving issues with a proactive, problem-solving mindset.
Keeping customer records up to date and handling confidential info with care.
Collaborating with our dealerships to ensure seamless communication and top-tier customer service.
Jumping in where needed—whether it's updating systems, resolving issues, or lending a hand on the fly.
Bilingual in French and English? That's a big plus!
Tech-savvy with strong computer skills and Microsoft Office know-how (Outlook, Excel, Word).
A people person with a passion for great service—and the experience to prove it.
Great communication skills—you're a pro at listening and making yourself understood.
Organized, with the ability to juggle priorities without dropping the ball.
Motivated, detail-oriented, and ready to bring your A-game every day.
A team player who also shines when working independently.
Comfortable multitasking in a fast-paced environment.
Why You'll Love Steele Auto Group:
At Steele Auto Group, you're not just joining a company—you're joining a community. We're all about:
???? A Fun & Supportive Team – Join a crew of outgoing, motivated professionals who will mentor, support, and cheer you on.
???? Flexible Health & Dental Plans – Six cost-shared options tailored to your lifestyle.
???? Growth Opportunities – We promote from within and support your professional journey.
???? Employee Discounts – On vehicle purchases, parts, and service at any of our locations.
???? Retirement Savings Plan – Employer-matched up to 4% (and up to 5% after 5 years)—because your future matters.
???? Growth from within – We promote talent and help you level up.
? A fun, fast-paced culture – No two days are the same.
???? Making a difference – Through community partnerships and exciting campaigns.
Steele Auto Group is more than just a workplace—it's a place where your talents are recognized, your growth is championed, and your potential is limitless. We believe in building careers, not just filling roles, which is why we prioritize internal promotion and invest in developing our people. Every team member plays a role in our success, and we're proud to foster a workplace that's fair, inclusive, and full of opportunity for everyone.
Apply now and start driving your career forward—with a team that's got your back!
???? Remote Based Role!
???? Learn more about us at www.steeleauto.com
We can't wait to meet YOU!
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