Requisition ID: 223144
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The role:

The Supplier Management Specialist is responsible for the overall management of enterprise third party relationships throughout the contract lifecycle to optimize value and mitigate risk. This entails (i) the identification of the internal partner needs, (ii) fulfillment of needs through identification of Suppliers to provide goods / services, (iii) evaluation of cost and quality, (iv) execution of strategic vision, (v) management of the Supplier/client relationship, and finally (vi) problem resolution.

The Supplier Management Specialist will act as a subject matter expert on industry trends/ best practices, providing advice and counsel to various stakeholders. In addition, the Supplier Management Specialist may be responsible for other duties as assigned.

What will you do?

1. Management of assigned Suppliers:

   1. Liaison between Bank internal stakeholders and Suppliers to provide operational governance and oversight.

   2. Participate as subject matter expert and facilitates in the research, development and implementation of requests for proposals, requests for information and service level agreements for various project teams throughout Scotiabank and its subsidiaries by having an in-depth knowledge of commodities, services, contracts and industry best practices.

   3. Project Management leading implementations of new initiatives and identify areas of opportunities for continuous improvement.

   4. Collaborate and build business cases and internal policy.

   5. Manage overall Supplier relationship with business units to optimize and drive value for the Bank.

   6. Lead Supplier review meetings (onsite or offsite), on monthly, quarterly, or annual frequency to ensure compliance and governance to third party risk management and procurement policy.

   7. Negotiate contracts and amendments to various contracts when required relative to pricing, deliveries, scope of work, financial and accounting requirements.

   8. Work closely with internal payables unit to ensure invoice accuracy, validation, and settlement.

   9. Proactively identify opportunities within assigned contracts in the areas of savings, cost avoidance, digitization, and process efficiencies.

   10. Continually identify opportunities to increase services provided to other departments by leveraging suppliers in order to support business units.

1. Be accountable for Supplier performance management, compliance, and governance:

   1. Analyze and develop Supplier dashboards to monitor service level agreement through key performance indicators, score cards, and spend analysis.

   2. Spot check invoice accuracy to ensure compliance to contracted pricing and report deficiencies to appropriate parties.

   3. Consolidation of data to facilitate business intelligence for executive dashboards and make recommendations to drive senior management decision making.

   4. Drive global compliance to internal policies and Regulatory requirements.

1. Provide a high level of communication and support by:

   1. Respond, in a timely manner to correspondence from various lines of business

   2. Prioritize issues based on risk exposure and monetary concerns, resolve accordingly and escalate where necessary to Bank management or external Suppliers at appropriate levels.

   3. Provide backup and support for all other Corporate Services Supplier Relationship Specialists and Manager in times of absence and/or special projects.

   4. Develop and maintain relationships with internal business stakeholders.

1. Manage record keeping:

   1. Maintain and keep current files on all assigned contracts, service level reports, requests for proposals, requests for information, requisitions, purchase orders and supporting correspondence in order to be instantly attainable by all Supplier Relationship Management staff and senior management.

   2. Maintain up to date records and regular maintenance of internal documents on shared network as well as bank internal systems (eg: SharePoint, VISTA Contract Management, Coupa Source2Pay).

   3. Stay current and maintain a solid knowledge base of industry trends with regards to technology, provincial and federal contract laws, best pricing practices, current Suppliers, their competitors, and environmental rules and regulations (ie: Corporate Social Responsibility and Stewardship Canada) through regular meetings, trade shows, trade journals, related courses, seminars and networking

What do you need to succeed?

• Working knowledge of project management to lead initiatives from sourcing to analyzing, to contracting and monitoring Suppliers.

• Ability to work individually or in a team, remote environment, and meet project objectives with designated constraints and timelines.

• Self-motivated and work with moderate direction.

• Robust computer proficiency and use of Microsoft Office Suite of products including MS Excel, Power BI, Word, PowerPoint, Outlook, Office365 and industry standard software platforms.

• Thorough knowledge of contract creation and execution including terms, conditions, service levels common clauses, costing and reporting requirements.

• Demonstrated negotiation and problem-solving skills.

• Must have a minimum of five (5) years progressive related experience in supply chain and or contract management, a post-secondary education (college or university) and working towards the Certified Supply Chain Management Professional Designation would be an asset.

• Proficiency in Spanish language is desirable

What's in it for you?

• We have an inclusive and collaborative working environment that encourages creativity and curiosity and celebrates success

• We provide you with the tools and technology needed to create meaningful customer experiences

• You'll get to work with and learn from diverse industry leaders, who have hailed from top technology companies around the world

• We hire you for your talent — not just a job — so you can grow with us. We'll equip you for success not only in your role, but also in your career as a whole

• Dress codes don't apply here: being comfortable does

• Access to thousands of online and in-person courses so you can hone your current skills, or learn new ones

• A competitive rewards package that includes a base salary, a performance bonus, company matching programs on pension and profit sharing, paid vacation, personal & sick days, medical, vision, and dental and much more

Location(s): Canada : Ontario : Toronto
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.