Title: Transition Home Worker

Employee Working Location: In-person (Sudbury, ON)

Employment Status: Summer/Co-op/Intern (2 months)

The Canadian Red Cross (Red Cross) - an inspirational not for profit organization, helps people and communities in Canada and around the world in times of need and supports them in strengthening their resilience. As a Canada's Best Employers 2024, we are committed to having an accessible, diverse, inclusive, and barrier-free work environment.

In this role, you will:

• Administrative duties such as typing letters, documents, and presentations.
• Assisting seniors with accessing home and community care services through referrals and providing information of resources available in our community.
• Answering general inquiries about the programs and receiving referrals.
• Assisting in volunteer recruitment as required and distribution of volunteer recruitment materials.
• Handling general inquiries, assisting seniors with home and community care servies, and providing information about Red Cross programs and services over the phone.
• Directing callers to other community agencies or information sources where appropriate.
• Logging all requests for service calls and producing statistical reports as required.
• Assisting the Community Health and Wellness Team Lead and program Coordinators to provide administrative support to the functioning of the branch services.
• Assisting with the following duties may include but not limited to:
  • Processing all mail
  • Maintaining filing system
  • Controlling inventory
  • Updating and maintaining program manuals required
  • Maintaining current data bases

What we are looking for:

• Excellent computer skills in Microsoft Office software applications (i.e. MS Word, Excel, and MS Outlook).
• Organizational skills and the ability to understand detailed information.
• Strong written and verbal communication skills.
• Proficient in troubleshooting and resolving problems.
• Fluency in English is required, French is an asset.

Working Conditions:

• Be between 15 and 30 years of age at the start of the employment.
• Have a valid Social Insurance Number.
• As we work with and support people (managers, colleagues, beneficiaries/customers, volunteers, donors and external partners) and communities in Canada and around the world, applicants whose first language is not English may be required to perform the responsibilities of the role in English.
• Eligibility to work in Canada: At this time , we welcome applications from candidates eligible to work in Canada. If you are not a citizen or permanent resident of Canada, we encourage you to carefully review your visa to find out whether you are eligible to work in the job you are considering applying for. Refer to our FAQ for more information.
• If you are selected for this role, you will be required to complete a successful pre-employment screening process which includes a satisfactory Enhanced Police Information Check (E-PIC).

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