Senior Health Care Services Assistant

The Senior Health Care Services Assistant is responsible for providing administrative support to the Director, Health Care Services, and the Manager, Health Care Services, as well as provide quality oversight of medical transcription and activities related to the Digital Dictation System. This position is also responsible for maintaining vendor inventories and invoices and providing customer service as it relates the Health Care Services Department, both internally and externally.

Role Responsibilities

• Prioritizes and directing activities associated with the completion of transcribed reports.
• Performs quality control of external consultant and specialty clinic invoices
• Supports departmental operations which includes activities such as records management, and ordering and tracking supplies
• Coordinates
• Develops and maintains external vendor inventories
• Responds to external and internal correspondence and inquiries using independent judgement.
• Plays a key role in preparing, coordinating and organizing monthly and quarterly reporting.
• Monitors departmental expenses; tracks invoicing; ensures timely processing of payments; and compiles information for the directors for budget preparation.
• Provides support for internal and external meetings, as required, which includes scheduling, coordinating, compiling and distributing supporting materials in a confidential and prompt manner.
• Prepares PowerPoint presentations for education sessions as required.
• Facilitates Memorandum of Agreement processes and liaises with stakeholders where appropriate.

Essential Skills and Qualifications

• Two-year Office Administrative or Business Administrative program
• Three years of relevant experience in secretarial or administrative work
• Medical Terminology
• Minimum typing speed of 53 words per minute
• Must have extensive knowledge in the use of the Microsoft Office, including Word, PowerPoint and Office Outlook.
• Excellent oral and written communication, organization, and time management skills
• Must posses good analytical and problems solving skills

What does success look like in this role?

• Demonstrating a broad depth of understanding of WorkplaceNL's policies and procedures that affect the Health Care Services Department, along with the ability to prioritize the many functions of the position
• Working within a diverse environment whereby stakeholder support and people skills are critical to the operations of WorkplaceNL.
• Being effective in dealing with a variety of vendors and service providers and ensuring that problems are addressed in an effective and timely manner.

Experience and an educational equivalency will be considered. An eligibility list may be established from this competition to fill future vacancies within a period of six months from the date of this posting.

We thank all candidates for their interest; however, only those selected for further consideration will be contacted.

For more information, please visit www.workplacenl.ca

About Us

At WorkplaceNL, we focus on improving quality of life for the people of Newfoundland and Labrador through safe workplaces and support for our clients. We provide occupational health and safety education and help prevent workplace injury and illness. We also provide compensation and support to workers, and their employers, during recovery and return to work.