Work Location:

Hours:

Line of Business:

Pay Details:

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

TD Auto Finance is a dynamic division within TD. This is an exciting opportunity to join a rapidly growing business focused on providing a robust array of Recreational and Automotive financing options to meet our customers' needs as well as the needs of our dealer partners.
In the goal to become Canada's #1 lender we are over 900 people strong including an external sales team located coast to coast, as well as teams in credit adjudication, funding, inside sales, loan administration, customer service, collections and recovery, and our federated functions of risk management, technology solutions, finance & human resources. Our offices are located in Canada in Toronto, ON, Brossard, QC & Nanaimo, BC.

Job Description:

Under the direction of the Director of Sales, the Dealer Relationship Manager (DRM) is a professional sales consultant, responsible for establishing and maintaining productive, long term relationships with TDAF's dealer partners and brokers while focusing on business development in an assigned territory. The DRM will achieve targeted volume production through a disciplined sales approach to managing an assigned territory and by providing outstanding levels of service to TDAF's dealer customers.
• Employ effective business development & relationship management techniques to assist in meeting or exceeding established volume targets for the territory.
• Use market intelligence and TDAF forecasting metrics to assist in establishing target volumes and corresponding marketing plans that meet or exceed the required growth for the assigned territory.
• Gather and maintain in TDAF's CRM, intimate market intelligence for each dealer with regards to primary contacts, sales volumes, competitive preferences and other pertinent relationship data.
• Monitor and increase TDAF's registered dealer penetration in the assigned territory by maintaining accurate prospect and registered information in CRM and using targeted sales techniques.
• Monitor and increase TDAF's submits and funding dealer penetration in the assigned region through focused service on targeted accounts.
• Enhance the depth of relationships within the dealership by maintaining regular contact with multiple key contact points within the dealership.

• Develop and maintain positive relationships with TDAF's dealer and broker customers through regular telephone, email and in-person meetings.
• Consult with TDAF's customers to understand their specific needs and objectives regarding their approach and understanding of the finance market;
• Maintain a high level of industry knowledge with specific expertise in RV, Marine and Powersport financing and provide consultative service to our dealer partners.
• Provide exceptional and expedient service when called upon by our partners for any reason including dealer complaints or dealer issues.
• Oversee the overall relationship with each dealer account within the assigned territory to ensure positive and progressive relationships with each touch point at TDAF.
• Ensure TDAF marketing service levels (Complete dealer contact cycle within 45 days; Average of 5 dealer visits per business day) are maintained by using an efficient, cost effective and flexible territory schedule that is housed in CRM.
• Uphold TDAF's service proposition by ensuring adequate preparation is completed prior to dealer meetings/calls ensuring value is presented within each interaction.
• Effectively utilize various visit types within the dealership to deploy TDAF's product throughout each dealer account.
• Use market intelligence and field inspections to manage TDAF's risk within the dealer network.
• Use market penetration information as well as activity data to adjust territory scheduling and frequency of dealer visits based on service needs and opportunities.
• Help prepare, validate and finalize new dealer sign up information.

Additional Info:

• Post-Secondary Education (University Degree, College Diploma) or equivalent experience in Finance, Credit, Sales, or Business Development is required.

• Minimum 3 years' experience in finance and business development.

• Experience of the Dealership/Finance industry will be considered an asset.

• Excellent interpersonal, verbal and written communication skills.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!

Language Requirement (Quebec only):