Service Advisor
Steele Auto Group is committed to providing the Best Customer Buying Experience and to solidify ourselves as the "Trusted Destination for Everything Auto" for employees and customers alike.
Drive Your Career Forward with Steele Honda!
Are you passionate about cars and customer service? Steele Honda is looking for a skilled and customer-focused Service Advisor to join our dynamic team!
As a Service Advisor, you'll be the go-to expert for customers needing maintenance or repairs. From greeting guests and assessing vehicle concerns to providing cost estimates and coordinating service appointments, you'll ensure every customer has a seamless, stress-free experience.
If you have strong communication skills, excellent organization, and the ability to manage time effectively while working in a fast-paced, high-pressure environment, this is an exciting opportunity to thrive in the automotive industry!
What You'll Be Doing:? Communicate effectively with customers to determine their service needs and recommend necessary repairs
? Verify warranty and service contract coverage, clearly explaining provisions and exclusions
? Provide accurate estimates for parts, labor, and services
? Prepare detailed repair orders (ROs) with descriptions of symptoms, necessary repairs, and services performed
? Keep customers informed about the status of their vehicle, expected completion times, and any additional work required
? Build strong relationships by answering questions, addressing concerns, and ensuring customer satisfaction
? Maintain automotive service records and ensure all work is properly documented
? Work under pressure while balancing multiple customer interactions and service requests
? Stay up to date with industry trends and manufacturer updates through training and development
? 1-2 years of experience as a Service Advisor or in the automotive industry is a strong asset
? Excellent communication, organizational, and time management skills
? Strong ability to prioritize tasks in a fast-paced, high-pressure environment
? A customer-first mindset with a focus on building long-term relationships
? Ability to thrive in a team-driven environment
? Strong willingness to learn and develop within the role
? Valid driver's license with an acceptable driver's abstract
Competitive Compensation – With annual wage reviews to ensure your hard work is recognized
Flexible Health & Dental Plans – Choose from 6 cost-shared options tailored to your needs
Enhanced Benefits – Including Telehealth, Mental Health Support, and EFAP
Retirement Savings Plan – Employer-matched contributions (up to 4%, increasing to 5% after 5 years!)
Career Growth & Development – Opportunities for advancement within a supportive team
Employee Discounts – Save on vehicle purchases, parts, and service at any Steele Auto location
A Safe & Inclusive Workplace – Work in an environment that values respect, teamwork, and collaboration
Join a company that values your growth and success!
We sincerely appreciate all applicants for their interest in this opportunity. Only those selected for an interview will be contacted. At Steele Auto Group, we believe in promoting from within whenever possible, filling positions based on skills, knowledge, and demonstrated ability.
Steele Auto Group is an Equal Opportunity Employer. If you require accommodation during the hiring process, please let us know—we're committed to an inclusive, fair experience for all candidates.
Ready to start your next career move? Apply today at www.steeleauto.com!
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