General Manager
Canada Games Aquatic Centre - Saint John, NB

The Canada Games Aquatic Centre (CGAC), a premier aquatic and fitness facility in the heart of Saint
John, New Brunswick, is seeking a dynamic and visionary General Manager (GM) to lead the organization
through its next chapter of growth and community impact.

About Us
The CGAC has been a cornerstone of sport, wellness, and community engagement since its opening in
1985 for the Canada Summer Games. With a wide range of aquatic, fitness, and recreational programs,
the CGAC serves athletes, families, and individuals of all ages and abilities. As a not-for-profit
organization, we are committed to fostering health, inclusion, and excellence.

Position Summary
The General Manager is responsible for the overall leadership, strategic direction, and management of
the facility, programs, staff, and partnerships. Reporting to the Saint John Aquatic Center Commission,
the GM ensures operational excellence, financial sustainability, community engagement, and alignment
with the CGAC's mission and vision.

The ideal candidate will demonstrate integrity, good judgment, and confidentiality and discretion in all
aspects of leadership. Strong oral and written communication skills, paired with analytical and strategic
thinking, are essential for success in this role. The GM must exhibit initiative, effective decision-making
abilities, and proven conflict resolution skills. A servant leadership approach that emphasizes mentoring,
empowerment, and team development is vital. The successful candidate will bring a clear understanding
of the CGAC's mission and operations and a passion for advancing the Centre's impact in the community.

Key Responsibilities

• Provide strategic leadership and direction in collaboration with the Commission.
• Oversee day-to-day operations including aquatics, fitness, customer service, facilities maintenance, and administration.
• Lead a team of managers and staff, fostering a positive and high-performing organizational culture.
• Develop and manage budgets, financial planning, and reporting to ensure fiscal responsibility.
• Cultivate partnerships with stakeholders, including municipal and provincial governments, Fundy Region, and community organizations.
• Lead marketing, membership growth, and community engagement initiatives.
• Ensure compliance with all relevant legislation, policies, and best practices in facility management and recreation services.
• Provide strategic and operational leadership through a significant refurbishment of the facility, ensuring minimal disruption to services and successful project execution.
• Collaborate with partners and stakeholders to oversee key aspects of the Canada Games Aquatic Centre's involvement in the 2029 Canada Summer Games, ensuring readiness and excellence for this high-profile event.

Qualifications

• Proven leadership experience (5+ years) in a management role, ideally in recreation, aquatics, sport management, or nonprofit sectors.
• Demonstrated experience working collaboratively with municipal and provincial governments, including navigating funding process.
• Strong financial acumen with experience managing budgets.
• Project Management experience including planning, execution, and stakeholder management.
• Exceptional interpersonal, communication, and stakeholder engagement skills.
• Experience in facility operations, including aquatics and fitness, is a strong asset.
• Bilingualism (English and French) is considered an asset.
• Post-secondary education in business administration, recreation management, or a related field preferred.

What We Offer

• A unique leadership opportunity and chance to shape the future of one of Atlantic Canada's most iconic recreational facilities.
• A collaborative and supportive Commission and staff team.
• Competitive compensation and benefits package.
• Salary ranges from $90,000 to $110,000, depending on background, education, and experience.
• The chance to shape the future of one of Atlantic Canada's most iconic recreational facilities.

To Apply

To apply, please send your resume and cover letter to the Commission Chair, Amy Shanks, at [email protected]. Deadline: April 11, 2025.

We appreciate all applications; however, only candidates selected for an interview will be contacted.