Requisition ID: 220803
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Purpose:

Contributes to the overall success of - Trade Finance Operations in Canada ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team's business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.

Is this role right for you? In this role, you will:

• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.

• Provides superior service and supports to the customers of Trade and Supply Chain Finance department by Distributing incoming and outgoing mail correspondence used in daily operations. Scans received documents into Trade Processing System and arranges secure storage of the original documents pending distribution to the teams or waiting to be couriered.

• Reviews and routes Trade-related BESS and Trade360 incoming SWIFT messages to the different TSCF teams and promptly performs necessary investigations to have the messages distributed to the processing teams in shortest possible time.

• Creates Work Items for Standby/Guarantee team based on customers' requests received by mail, email or fax and routes them for further processing.

• Promptly and professionally responds to requests received from internal and external clients providing guidance, where necessary.

• Distributes generic email messages and incoming fax messages to respective processing teams.

• Responsible to receive the daily courier and update the courier log with necessary details.

• Responsible for carrying out administrative task such as order stationery and other office supplies; ensure only authorized personnel entry the office;

Do you have the skills that will enable you to succeed in this role? – We'd love to work with you if you have:

• Thorough knowledge of Bank's regulations, policies, procedures, operations and functions
• Good knowledge of Trade and Supply Chain Finance products, processes and related documentation
• Working knowledge of CGI Trade360 Trade Processing System and BESS
• Working knowledge of AS400 Fax application, Adobe Acrobat, Word, Excel and Outlook
• Working knowledge of the Bank AML and Compliance policies and procedures
• Highly developed Customer Service skills allowing direct communications with clients
• Possess professional negotiating and communication skills (verbal and written)
• Time management and prioritization skills are critical
• Strong attention to details and accuracy in reviewing and processing entries
• Ability to remain calm and productive during high pressure situation
• Ability to work in a group being flexible and committed to success of the team

Work Arrangement:

Work in a standard office-based environment; non-standard hours are a common occurrence. The role requires full time working from office premises. Fully onsite role.

Interested?

At Scotiabank, every employee is empowered to reach their fullest potential, respected for who they are and, embraced for their differences. That is why we work to grow and diversify talent and engage employees in a performance-oriented culture.

What's in it for you?

Scotiabank wants you to be able to bring your best self to work – and life, every day. With a focus on holistic well-being, our many flexible benefit programs are designed to help support your unique family, financial, physical, mental, and social health needs.

Location(s): Canada : Ontario : Toronto
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.