Role Overview:
We are currently seeking a Plumbing Associate to join our team. In this role, you'll assist customers, manage inventory, and provide expert advice on plumbing materials and supplies.
Responsibilities:
- Engage and assist customers at the plumbing desk
- Provide excellent customer service to all customers who come to the plumbing desk
- Provide customer service over the phone, by email, or on video calls
- Assist customers in selecting plumbing products, fittings, and tools.
- Provide basic plumbing advice and product recommendations.
- Process sales transactions and handle special orders.
- Maintain inventory levels and organize the plumbing department.
- Ensure the section is clean, well-stocked, and properly labeled.
- Support project estimating with product availability and pricing.
- Assist with after-market sales and warranty claims.
- Work with contractors, homeowners, and DIY customers to ensure they find the right solutions.
Qualifications:
- High school diploma or equivalent
- Prior sales experience preferred, preferably in the building material industry
- Able to lift heavy boxes (up to 50lbs)
- Excellent communication and interpersonal skills
- Strong customer service skills
- Ability to multitask and work in a fast-paced environment
- Knowledge of computer systems and technical support preferred
- Ability to work a flexible schedule, including evenings and weekends
What We Offer:
- Benefits include extended health care, dental care, and life insurance.
- Competitive wages
- RSRP matching program
- Paid time off, Paid holidays, and Closure days
- Clothing Allowance, Training, and Career Advancement
- Closed Sundays
Apply by email to: