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Pay Details:

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

We are seeking a highly motivated and analytical Business Intelligence (BI) candidate to join our dynamic team. In this role, you will play a crucial part in transforming raw data into actionable insights that drive key business decisions. You will leverage your expertise in data analysis and visualization tools like Power BI, Tableau, and Power Apps to create interactive dashboards and reports that provide clear and concise information to stakeholders across the organization.

Support the development and maintenance of TD's Financial Crime Risk Management (FCRM) program, including assigning workflow to analysts, providing governance and support, and addressing and escalating issues.

Oversee the timely execution of periodic and/or event driven reviews using a risk-based approach to align with policy and regulatory requirements.

Reporting to the Senior Manager, the Manager, FCRM Business Intelligence and Reporting is responsible of dissecting raw data and creating reporting dashboards from Enterprise perspective pertaining to the FCRM Training function.

RESPONSIBILITIES:

• Develop a solid understanding of the function and the metrics that drive performance
• Work jointly with management to define KPIs and reports for Enterprise Training measurement
• Develop and maintain complex data models, reports, and dashboards using BI tools (e.g., Power BI, Tableau, Power Apps)
• Perform ad-hoc analyses to answer business questions and seek data-based insights for improvement
• Maintain a corporate repository of metric definitions, ensuring clarity and consistency
• Monitor data quality and resolve any issues in collaboration with data owners
• Act as key liaison with partners and external groups and provide FCRM subject matter expertise
• Participate in the negotiation and resolution of complex and/or escalated issues, where necessary
• Take corrective action and recommend or implement changes to procedures, as required
• Protect the interests of the organization – identify and manage risks, and ensure the prompt and thorough resolution of escalated non-standard, high-risk issues
• Actively assist in developing and overseeing implementation of function procedures
• Ensure respective programs/policies/practices are well managed, meet function needs, comply with internal/ external requirements and align with function priorities
• Consistently exercise discretion in managing correspondence, information, and all matters of confidentiality; escalate issues, where appropriate
• Work closely with management team to support the development of business plans, ensuring the optimal use of resources and leverage TD's operating model to maximize efficiency, effectiveness and scale
• Integrate new systems and upgrades into function operations, as needed
• Manage day to day operations of the function and participate in FCRM Training - required projects
• Responsible for updates and changes made to functional procedures and processes
• Keep in touch of emerging issues, trends, and evolving regulatory requirements and assess potential impacts
• Monitor and communicate to Senior Management, the effectiveness of strategies, programs, and practices related to own area of expertise
• Set the standards for operations and manageability across the function ensuring services are built from the ground up
• Proactively identify key business opportunities, research and recommend enhancements / modifications, develop strategies to achieve recommendations
• Ensure appropriate reporting and escalation of issues based on risk profile
• Lead or contribute to cross-functional / enterprise initiatives as an organizational or subject matter expert helping to identify risk / provide guidance for complex situations
• Coordinate and support team and business (FCRM) partner FCRM related activities, as necessary
• Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite

JOB FUNCTION:

• Data Acquisition and Preparation:
  • Gather, clean, and transform data from various sources (databases, APIs, spreadsheets) into a suitable format for analysis.
  • Identify and address data quality issues, ensuring data accuracy and consistency.
  • Develop and maintain data pipelines and ETL processes.
• Data Analysis and Modeling:
  • Conduct in-depth data analysis using statistical and analytical techniques.
  • Develop and implement data models (e.g., star schema, snowflake schema) to support data warehousing and reporting.
  • Perform data mining and predictive modeling to identify trends, patterns, and anomalies.

• Dashboard and Report Development:
  • Design and develop interactive dashboards and reports using Power BI, Tableau, and Power Apps.
  • Utilize best practices in data visualization to effectively communicate insights to stakeholders.
  • Integrate data with other business applications and systems.
  • Ability to work with large amounts of data and build platforms using SharePoint as required.
• Stakeholder Communication and Collaboration:
  • Collaborate with business users to understand their data needs and requirements.
  • Translate complex data into clear and concise business insights.
  • Present findings and recommendations to stakeholders at all levels.

• Data Governance and Security:
  • Ensure data security, privacy, and compliance with relevant regulations.
  • Implement data governance policies and procedures.
  • Monitor data quality and performance.

EXPERIENCE & EDUCATION:

• Bachelor's degree in fields such as Computer Science, Mathematics, Analytics, Information Systems, Business, Finance, or a related field.
• 5+ years of experience in business intelligence, risk management, data analysis or management reporting.
• Strong technical skills in Microsoft Word, Excel, PowerPoint, SharePoint, Power Apps, Visio, etc
• Strong proficiency in data visualization skills such as Power BI, Tableau.
• Experience with data warehousing concepts and technologies.
• Experience with data mining and predictive modeling techniques (a plus).
• Proficiency in SQL and other data query languages.
• Excellent analytical, problem-solving, and communication skills.
• Strong attention to detail and accuracy.
• Ability to work independently and as part of a team.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!

Language Requirement (Quebec only):