Join Our Team with Dr Mélanie Cyr

With Dr Mélanie Cyr, our dedicated team plays a vital role in our patients' healthcare journey. We are committed to providing an exceptional experience for every patient. If you thrive in a fast-paced environment, have a passion for healthcare, and enjoy collaborating in a team setting, we'd love to have you on board!

The Opportunity:

Dr. Mélanie Cyr, located in Moncton, NB, is seeking a permanent full-time Medical Office Administrator to join her team.

This opportunity is meant for an individual who has experience working as an office administrator within a health care setting. If you consider yourself to be a strong communicator who is organized and compassionate, team player and great collaborator, you are an innovative person who loves taking initiative and you are looking for a work-life balance, this may be the perfect opportunity for you!

Key Responsibilities, as required/applicable:

• Coordinates patient care through the clinic: checking in, prepping, escorting to exam rooms, and preparing exam rooms for the next patient. Ensures exam rooms are stocked appropriately.
• Answers inquiries by phone and in person in a helpful, respectful and efficient manner.
• Manages and maintains appointment schedule.
• Manages incoming/outgoing communications.
• Manages and processes patient referrals.
• Maintains electronic medical records via EMR software.
• Processes faxes electronically.
• Ensures patient confidentiality.
• Performs billing procedures.
• Orders and receives office and medical supplies.
• Prepares and processes clinic mail.
• Performs all other related clinical, administrative tasks or special tasks.

Schedule & Location:

• The medical office administrator position requires availability to work on-site from Monday to Thursday 8:30am-4:30pm and Friday from 8:30am-12pm.
• This position does not involve evening shifts, weekends, or statutory holidays, except for the responsibility within FMNB to cover one Saturday morning shift every 7-8 weeks. The specific start date and schedule for this shift will be determined.
• The clinic is located at 210 Price St, Moncton, NB on the 2nd floor of the Mapleton Pharmacy.

Qualifications:

• Proficiency with a computer (including using the internet, electronic medical record system (Intrahealth), and MS Office software).
• Demonstrates excellent documentation skills and attention to detail.
• Strong communication and conflict resolution skills.
• Strong interpersonal skills.
• Exhibit compassion and patience.
• Self-motivated individual who has the ability to work independently and as a team.
• Contribute to a culture of continuous improvement by fostering a mindset of innovation, problem solving, and excellence.
• Ability to maintain a high regard for confidentially and advocacy for patients.
• Ability to multi-task and work in a fast-paced environment.
• Proficiency in English is required, proficiency in French is considered a strong an asset.
• Ability to collaborate effectively with another Medical Office Administrator (MOA) supporting a different physician within the same work environment.

Experience/Education:

• 2+ years of experience as a medical office admin within a medical specialty is an asset.
• Medical office admin diploma (or equivalent) is an asset.
• Familiarity with medical terminology.
• General knowledge of the New Brunswick medical system is an asset.

Why you should absolutely join our team:

Apply for a fantastic opportunity to join a positive team work environment where you will benefit from:

• A professional, positive, and inclusive work environment that strives to promote wellness.
• A competitive salary.
• Flexible vacation with no pre-determined schedule.
• An additional 2-week paid vacation between Christmas and New Years.
• Paid sick/personal days.
• No evenings and weekends (except for one Saturday morning every seven to eight weeks, details to be determined).
• Office closed on all STAT holidays.
• Free parking.
• Annual performance review with potential for yearly increase or bonus.

Application deadline: Monday, March 31st, 2025
Start Date: As soon as possible