Requisition ID: 220341
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Senior Manager, Credit Solutions, Credit Solutions Group, Canadian Commercial Banking (Toronto, Ontario)

Purpose

Reporting to the Director, Strategic Initiatives, Credit Solutions Group, this position supports the Commercial Banking Executive Office in achieving its goals for the business line.

You will be responsible for leading and developing initiatives to achieve efficient and effective credit and operational processes; often leveraging large quantities of data from multiple sources and formats. This is accomplished by identifying strategic opportunities through ongoing collaboration with various internal partners such as the BBO, GRM, PCM, GBM, E.O. Legal, Audit, Group Treasury, etc.

You will ensure all activities are conducted in compliance with governing regulations, internal policies and procedures.

Accountabilities:

• Primary responsibilities include development and oversight of Commercial lending programs; ensuring programs appropriately balance overall business objectives and the Bank's credit risk appetite. Establishes measurable KPI's and tracks ongoing performance.
• Proactive oversight of all credit documentation templates, maintaining close rapport with the field, BSC, GRM and E.O. Legal to ensure documentation needs are addressed and effectively communicated.
• Additional focus is placed on developing and sustaining ad hoc reporting items to support the business line in achieving its goals.
• Champions a customer-focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.

Credit and Operational

• Design and develop strategic solutions for Commercial Banking credit and operational processes.
• Ensure each initiative is implemented efficiently within audit, compliance and operational standards to minimize risk to the Bank.
• Ensure initiatives impacting Commercial Banking and its partners maintain a client-centric focus, with the ultimate objective to improve the client experience.
• Implement streamlined operational process for productivity gains.
• Work closely with compliance partners to assess procedures for effectiveness and recommend amendments to improve credit and/or quality.
• Communicate updates or new requirements arising from completed initiatives in a well-organized manner

Reporting

• Develop and maintain ongoing reporting derived from multiple sources and formats of data for portfolio management and program measurement purposes.
• Perform reasonability tests to ensure accuracy and credibility of data used to support decision-making and administration of portfolio management.

Audit and Compliance

• Propose and recommend effective responses to audit and compliance issues and provide timely updates for outstanding action items.
• Collaborating with Partners to identify effective courses of action.
• Following up to ensure actions taken will meet required resolution date.
• Reviewing content prepared by Audit / Compliance to ensure consistency with the customer experience and established sales and service processes.
• Maintaining an understanding of the external Audit / Compliance trends and best practices.

Projects

• Designing, delivering and implementing assigned projects to contribute to credit and operational effectiveness of the Commercial Bank.
• Participate in project teams initiated by other departments which will have an impact on the Commercial Bank.

Other

• Develop and prepare clear and succinct business cases to support new initiatives.
• Prepare recommendations on assignments and projects delegated by senior leadership.
• Other ad hoc reporting requests supporting compliance, portfolio management, etc.
• Contribute to Commercial Banking newsletters and communications as required.
• Understand how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Actively pursue effective and efficient operations of his/her respective areas in accordance with Scotiabank's Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
• Champion a high performance environment and contributes to an inclusive work environment.

Key Behavioural Competencies:

• Accuracy & thoroughness
• Credit Acumen and Risk Management
• Analytical thinking
• Communication
• Customer Focus
• Flexibility
• Influence
• Innovation
• Relationship-Building
• Results focus
• Strategic Thinking
• Team Focus

Education / Experience / Other Information:

• Undergraduate degree in Business / Commerce, Economics or MBA/CPA.
• Minimum 5 years of progressive experience, preferably in both Commercial Banking and Risk Management
• Strong Credit Acumen and Credit Risk Management skills required
• Highly proficient in all MS Office products with the ability to complete a variety of specific analyses concerning a range of topics, quickly and efficiently, and on an ad hoc basis.
• Strong knowledge of the Bank's systems (e.g. SDR, e-Tracker, OLL, PMR, Salesforce, Client Net, Risk Analyst, Monthly Risk Intelligence, PowerBI, nCino etc.).
• Highly organized and analytical with strong problem solving and project management skills.
• Solid understanding of Commercial Banking workflow processes and the differing information needs of both credit and banking units.
• Ability to propose and execute solutions to new developing requests.
• Strong oral and written communication skills, including presentation, facilitation, influencing and negotiation skills.
• Ability to work under tight deadlines with competing demands and priorities.
• Ability to work effectively with stakeholders at all levels of the organization and deliver messaging on key initiatives to senior leadership.
• Strong knowledge of lending products, including trade finance, as well as knowledge of products such as F/X, Derivatives and Cash Management.
• Awareness of macro business trends, economic, technological, legal and compliance factors affecting Commercial Banking.

Working Conditions:

• Works in a standard office environment with occasional clients coming through the office; often the main point of contact for clients.

Location(s): Canada : Ontario : Toronto
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.