Office of the Chief Information Officer (OCIO)

(Permanent Position)

ABOUT MEMORIAL & THE OCIO

Memorial University is a university for the province, for the world, for the future - where our greatest strengths are people and place. Memorial's Office of the Chief Information Officer (OCIO) is a dynamic place to work with a strong collaborative team. Each day the OCIO plays a critical role in supporting the strategic themes of the university including proactive programs, inspired learning, dynamic research, commitment to communities, and promotion and pride. The OCIO supports the innovative use of technology, data, and information. We do so to support collaboration and generate knowledge, for students, faculty, researchers and staff, benefiting the university and the community as a whole.

WHAT'S IN IT FOR YOU

• Being part of vibrant, diverse community at Memorial situated on a beautiful campus that offers walking trails, recreation facilities, food court, coffee shops and so much more. Our total rewards include:
• Flexible work opportunities including remote work options depending on position.
• A defined benefit pension plan
• A comprehensive group insurance plan.
• Plenty of learning and development opportunities to assist you in reaching your career goals including the ability to avail of funding for undergraduate and graduate programs.
• Employee wellness initiatives such as an Employee Assistance Program, discounted membership rates at The Works (Aquarena and Field House) and an employee blood work clinic to name a few.
• A progressive leave plan including annual leave, family leave, short term disability and long term disability that supports your overall well-being. We also offer summer hours, a December holiday break to rejuvenate and an expansive university holiday schedule.
• Employee social functions that provide an ability to meet and network with other members of Team Memorial across our campuses.

THE OPPORTUNITY

The Systems Administrator IV is a member of the enterprise Data Center Services (DCS) team within the Office of the Chief Information Officer (OCIO), reporting to the Manager of DCS. The successful applicant will take a role in the support of infrastructure, along with core enterprise systems and services, to ensure they are stable, properly patched and maintained. Responsibilities include participating in projects, including system design, planning, and implementation; developing documentation, procedures, and providing technical assistance on enterprise systems and services; administering resources via a VMware vSphere environment; provisioning and administering both Microsoft Windows and RHEL physical and virtual servers; resource monitoring and capacity planning; troubleshooting system failures and user errors; supporting infrastructure operations, including storage management, Cisco UCS administration, and MDS switching; performing racking, cabling, and power management of servers; managing inventory and capacity for infrastructure components, including storage and compute resources; administering SAN infrastructure and Fiber Channel management; staying current with industry standards, best practices, and new technologies; providing after-hours support for scheduled work when required; providing on-call support on a rotational basis; and performing other related duties as required by operations and project-related work.

THE IDEAL CANDIDATE

Extensive experience (5-7 years) in infrastructure, systems administration and support in an enterprise environment; completion of a degree in computer science, information technology, or a related field is required; or an equivalent combination of training and experience will be considered. Candidates should demonstrate expertise in administration and support of enterprise-level VMware environments, including vSphere, ESXi, and related virtualization technologies. The incumbent must have hands-on experience with storage area networks (SANs), Fiber Channel technologies, and storage systems, including provisioning, capacity management, and performance tuning.. Proficiency in managing unified computer systems including hardware configuration, firmware updates, and troubleshooting (e.g. Cisco UCS), is essential, as well as expertise in data center operations, including server racking, cabling, power management, and inventory control. The ideal candidate will be familiar with enterprise backup and disaster recovery solutions and strategies. The candidate must have working knowledge of network infrastructure as it relates to data center operations, including VLANs and IP address management; the ability to collaborate with application teams, database administrators (DBAs), and other stakeholders to ensure seamless integration and operation of enterprise systems; strong documentation skills to maintain infrastructure diagrams, capacity planning reports, and operational procedures; hands-on experience in managing Linux-based servers (RHEL) in a hybrid on-premises or cloud environment; experience in configuring and managing host-based firewalls, SELinux policies, and secure system operations; excellent analytical, problem-solving, and time management skills. The successful applicant will have excellent communication (written and verbal) and relationship-building skills. Experience in leading or mentoring technical teams, supporting hybrid cloud environments, and staying current with evolving infrastructure technologies would be an asset. Knowledge of MDS switching and connectivity for SAN environments, including zoning and troubleshooting, is preferred

SALARY $66,379 - $86,042 per annum (Management and Professional)

An upscale hiring step has been applied to this position (Step 12)

CLOSING DATE March 25, 2025 by 5:00 p.m. NST

COMPETITION NO. MUN03154

Please note that we will ONLY accept applications for this position through our website https://www.mun.ca/hr/careers/

All qualified candidates are encouraged to apply; however, preference will be given to applicants who are legally entitled to work in Canada. Memorial University is committed to employment equity and diversity and encourages applications from all qualified candidates, including women, people of any sexual orientation, gender identity, or gender expression; Indigenous peoples; visible minorities and racialized people; and people with disabilities.

The personal information requested in your application is collected under the authority of the Memorial University Act (RSNL 1990 c M-7) for the purpose of identifying and recruiting candidates; assessing applicant qualifications; and maintaining records pertaining to the administration of employment with Memorial University of Newfoundland.

If you are a successful candidate, this information will form part of your permanent employment record and will be used for other activities related to the employment process. This information may be disclosed to government departments and agencies as legally required; and to third party service providers, as necessary to administer programs and activities.

If you have any questions about the collection, use and disclosure of the information on this form, please contact MyHR, Department of Human Resources, at [email protected].

Please be advised that we are unable to provide updates on current competitions.

We thank all applicants for their interest, however, only those selected for an interview will be contacted.