Position: Technology Business Coordinator
Department: Technology Services
Position Type: AUPAT 5, Full-time, Permanent
Date Posted: February 25, 2025
Application Deadline: March 11, 2025 at 11:59pm
Competition #: 25-11-AU
Salary: To be commensurate with qualifications and experience in the range of $57,315 - $67,429 per annum.
Benefits: Our total compensation package includes a defined benefit pension plan, health and dental plan, Telemedicine with Greenshield Health, health spending account, life insurance, optional life insurance, AD&D insurance, long-term disability insurance, employee and family assistance program, tuition discount for employees and their dependents, free gym facility membership, 4 weeks' vacation increasing with years of service, university paid holidays including winter break closure.
Acadia is seeking a Technology Business Coordinator to join the dynamic Technology Services department. The Coordinator will develop and maintain key programs in communications, client satisfaction, employee development, application privacy assessment, and file management. You will collaborate with various stakeholders across the university to ensure programs are well-documented, accessible, and continuously improved. While this is not a technical operations role, a strong understanding of technology and related terminology is essential.
Key responsibilities include, but are not limited to:
- Develop and support operational programs related to communications, client satisfaction, employee development, privacy assessments, and file management.
- Work with Technology Services leadership and staff to review, update, and communicate program plans effectively.
- Create and maintain documentation in SharePoint, The Hub, and other platforms, ensuring accessibility and organization.
- Help organize events such as meetings, planning sessions, and conferences.
- Maintain privacy data and generate an annual report for the provincial government.
- Update the department's technology plan and ongoing initiatives.
- Recommend and implement improvements to status reporting and other documentation processes.
- Create and maintain knowledge base articles and service level agreement documents.
- Work with the Executive Director to develop and execute a professional development plan.
- Bachelor's degree in Technology, Business Administration, or a related field.
- Strong communication skills, including business writing and presentation abilities.
- Ability to develop and articulate written planning documents.
- Excellent organizational and time management skills.
- Strong interpersonal skills; capable of leading meetings and gathering requirements from stakeholders.
- Experience in researching, compiling, and writing reports.
- Basic financial accounting knowledge or experience.
- Familiarity with technical terminology and technology services operations.
- Proficiency with Microsoft Office Suite, including SharePoint and Teams.
For further information or to request a detailed job description, please contact Keilani Tupper at [email protected].
TO APPLY: To apply for this opportunity, click on the "Apply Now" button and upload your cover letter, resume, and professional references.
Please be advised that only those invited for an interview will be contacted. The University reserves the right not to fill this position. A six-month eligibility list may be established from this competition to fill future vacancies for identical positions.
The University invites applications from all qualified individuals; however, Canadians and permanent residents will be given priority. Acadia University is committed to employment equity and diversity in the workplace and welcomes applications from Aboriginal people, African Nova Scotians, persons with disabilities, visible minorities, women, and persons of any minority sexual orientation or gender identity. Consistent with the principles of employment equity, the primary criterion for appointment to a position is qualifications and professional excellence. Candidates who identify as a member of one of the afore-mentioned groups, and who wish to have the application considered as such, are invited to submit the online Employment Equity Voluntary Self-Identification Form as part of their application package.
The university will provide support in its recruitment processes to applicants with disabilities, including accommodation that takes into account an applicant's accessibility needs. If you require accommodation because of a disability or for any other reason during the interview process, please contact [email protected].
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