Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Sales & Customer Distribution Support

Pay Details:

$108,800 - $163,200 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

The Financial Planning (FP) National Office (NO) is responsible for defining and executing against the 5-year strategy and growth aspirations of the TD Wealth Financial Planning business. The team provides central strategy & support for the Financial Planning, and the Financial Planning Direct businesses:

• 5-year vision and leadership of key strategic initiatives for TD Wealth Financial Planning and Financial Planning Direct
• Programs and initiatives to drive acquisition, client retention, sales effectiveness and legendary client experiences
• Own business design of compensation, strategic initiatives and product roadmap
• Thought leadership and continuous delivery of improved end-to-end experiences for both Financial Planners and clients
• Enablement towards growth of TD Financial Planning's virtual offering

One of the key accountabilities of the Financial Planning National Office is to create and deliver the overall vision and implementation of Products and Services offerings for the Financial Planning business. This role owns the Performance Management mandate including the design of FP Compensation, FP and SRM/RM Scorecards, LOB R&R programs and all FP Transition/Legacy Programs, as well business review and sign-off of monthly compensation and scorecard processes executed by reporting and technology partners.

Job Description:

The Senior Manager will report directly to the VP, FP National Office, working closely with this role as a strategic delegate to oversee the design and execution across Compensation, Scorecard and Transition Programs. Primary accountabilities of this role include but are not limited to the following:

• Lead the team with the mandate to design Planner Compensation, Planner and SRM/RM Scorecards, and internal R&R program eligibility to drive performance and reinforce key behaviors and outcomes. · Review and provide business sign-off for the monthly compensation and scorecard process, supported and executed by reporting and technology partners. ·
• Lead the team in managing BAU field escalations, queries, and exception requests related to Compensation, Scorecards, and R&R programs.
• Lead the review and enhancement of existing suite of Transition programs offered to Financial Planners including Retirement programs, Leave of Absence and parental leave programs, Book Optimization, and FP to PWM programs.
• Lead the change management capability, including framework, standards and guidelines for the successful implementation of changes across Compensation, Scorecard and Transition programs. Focus includes the development of critical artifacts to support field communications, updating policies/ procedures, tools and elevating the function to respond to field queries.
• Create/ enhance documentation for existing processes and programs, and identify risks/ gaps as well as opportunities for simplification and automation.
• Deepen National Office relationships with partners (e.g. Finance, Compensation Advisory, Reporting and Analytics, Governance & Control, Compliance, Product, etc.). Integrate shared objectives and execute joint initiatives.
• Support the team in BAU field escalations, queries, and exception requests related to Compensation, Scorecards, and Transition programs. Make decisive recommendations and identify next steps.
• Provides forward-thinking, fact-based insights related to potential changes and disruption.
• Establishes relationships and collaborates with stakeholders across Financial Planning and Wealth Advice, taking into consideration competing priorities and organizational sensitivities.
• Represents the team both internally and across the organization.

Job Requirements:

• Strong knowledge of financial products and services, and the Financial Planning and Wealth management businesses, with relevant work experience
• Experience in managing a Sales team with variable compensation in Financial Services industry is an asset.
• Experience in managing, leading, and reporting on complex projects involving multiple stakeholders.
• Project and problem-solving skills with an ability to provide clear and concise direction in a positive and effective manner
• Ability to make clear recommendations to senior leaders in response to field queries and exception requests.
• Strong communication skills and an ability to develop communications for our planners and leaders.
• Self-starter, with the ability to deal with ambiguity and develop teams, processes and governance from the ground up
• Commercially minded with a deep understanding of how TD creates value
• Post-secondary degree is required; MBA and other industry accreditations are considered an asset

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet