Benefits Administrator (Disability and Claims)
Full time, Permanent
Hybrid - Bedford, Nova Scotia

Health Association Nova Scotia is looking for an experienced Benefits Administrator to join our growing and dynamic team! This position is a full-time, permanent position, reporting to the Manager, Group Benefits Solutions.

Position Scope:

• Act as a first point of contact and resource for plan members, providing direction and liaison with the employer and insurance provider.
• Day to day benefits administration of the Long-Term Disability Plan (Path2Health Program).
• Ensuring member eligibility is accurate and current in keeping with the LTD Plan Text. Interacting with active LTD plan members, LTD applicants/claimants, member organizations and service providers.
• Processing of death claims and optional insurance benefits claims.
• Frequent tracking, auditing and reporting of data and providing ad-hoc reports as required.
• Providing exceptional customer service to member facilities and their employees.
• Support member organizations through tasks and responsibilities that require in depth specialized knowledge of benefits and independent decision making.

Required Qualifications and Experience:

• Completion of university level education in a business or related field, or a combination of education, training and experience;
• Minimum of (5) years' experience in the benefit administration field either through an employer, third party administrator or the insurance industry;
• Knowledge of employee group benefits, plan administration, and disability programs;
• Completion of some industry level courses such as International Foundation of Employee Benefits Programs - e.g. CEBS, FTMS, ATMS, or at a minimum willingness to further industry knowledge;
• Advanced use of MS365 tools such as Excel, SharePoint, Word, PowerPoint.

Additional Skill and Attributes:

• Superior attention to detail;
• Accurate data entry and keyboard skills;
• Knowledge of general accounting and/or billing arrangement;
• The ability to identify process improvements through analysis and aptitude;
• The ability to manage multiple tasks with strict timelines;
• A 'can-do' team player who can offer initiative and enthusiasm to our strong team environment;
• The ability to work independently;
• Empathy and consideration for plan members and families during sensitive life events.

What We Offer:
We offer a Competitive Compensation Package that includes:

• Comprehensive Health and Dental Benefits: Enjoy a robust cost-shared health and dental program to keep you and your family well-covered.
• Top-Tier Pension Plan: Benefit from our highly ranked defined benefit pension plan (NSHEPP), ensuring your long-term financial security.
• Generous Vacation Time: Start with 4 weeks of vacation plus the option to buy back additional days to suit your needs.
• Wellness and Family Leave: Take advantage of dedicated Wellness Days and Family Leave Days to support your personal and family life.
• Annual Wellness Allowance: Receive an annual allowance to support your well-being through various wellness initiatives.
• Professional Development: Access ongoing opportunities for professional growth and development to advance your career.

Application Process:
Applications will be accepted until February 17, 2025
Qualified applicants are invited to submit their resume and cover letter using the following link: https://jobs.crelate.com/portal/healthassociation/job/7oxrazrhpjn39bhw71jqgcp9bc?crt=1738596072862

As an organization that supports a diverse workplace, we welcome people from all ethnicities, genders, sexual orientations, age, religion, physical and mental abilities, family status, and political belief and affiliation.

Health Association Nova Scotia (HANS) is a not-for-profit, non-government, membership-based association with 60 years' experience in providing exceptional human resource shared services, innovative technical services (formerly "clinical engineering services") solutions, policy support and expertise our customers can count on. Serving multiple organizations across the province of Nova Scotia, we are officially recognized as one of Nova Scotia and Atlantic Canada's Top Employers. As an employer committed to employment equity, we encourage applications from applicants who self-identify from diverse communities and/or backgrounds.