Site: Retail MallHours: 0700hrs to 1900hrs / 1900hrs to 0700hrs continental rotation Overtime Method: Averaging Agreement (AA) after 88 hours Payrate: $21
Posting Date: January 31st, 2025Closing Date: February 6th, 2025 Job Responsibilities:
- Patrol assigned area on foot or in a motor vehicle, as assigned, to ensure personal, building, and equipment security.
- Ensure staff and visitors adhere to Mall's policy, directives, and regulations.
- Monitor activities and respond to incidents.
- Assist with investigations by gathering information, photo and video documentation, and complete a comprehensive written incident report.
- Respond and liaise with emergency responders when attending to emergency situations.
- Offer support to any person in need such as providing good customer service when providing a security presence.
- Perform miscellaneous job-related duties as assigned.
- Keep proper records of weather conditions, conditions of sidewalks, parking area and signage.
- Keep proper records of any property damage including lighting deficiencies, signage deficiencies, graffiti, and/or irrigation problems.
- Record times and results of security patrols of the property location.
- liaison the Property Manager immediately of any accidents, personal injury or damages encountered while on duty.
- Control security access/monitor intrusion alarms and dispatch patrol staff as applicable.
- Lock/unlock doors as scheduled.
- Prevent or stop theft from or damage to the property.
- Prevent loitering, enforce trespassing where applicable.
- Monitor CCTV and ensure systems are recording as applicable.
- Monitor card access and/or key systems.
- Responsible for training security staff on their duties and responsibilities.
- Successfully conduct security patrols without direct supervision.
- Remain calm and effectively perform during emergencies.
- Write comprehensive reports and maintain proper written records
- Effective verbal communication skills.
- Able to detect problems and report information to appropriate personnel.
- Basic knowledge of security procedures, handling violent behaviors, and non-defensive communication.
- Able to follow, and enforce safety codes, college regulations, and procedures.
- Strong interpersonal skills, flexibility, and customer service orientation.
- Able to handle private and confidential information with a high amount of discretion.
- Present a professional image to the public.
- Adhere to our Code of Ethics in performing job requirements.
- Able to understand and follow specific instructions and procedures.
- Adapt to a variety of environmental factors while performing exterior patrols.
- Moderate physical activity including standing and/or walking for extended periods of time.
- Experience in the security industry and/or related fields such as policing are an asset
- Fluent in English (Oral and Written)
- A valid Security Guard License in Ontario.
- A full driver's license (G License) for the province of Ontario is considered an asset.
- A valid certification in First Aid & CPR - Level C (from a WSIB-approved vendor)
- Successful completion of the following certification(s):
- Management of Aggressive Behaviour (MOAB)
- Use of Force (UoF)
- Previous customer service related experience would be an asset
- Minimum 1 year experience in Security/Loss Prevention in a retail environment
- Demonstrates superior customer service skills and able to work independently
- Knowledge of the trespass to property act.
- Applicable security guard license. Certificate in Law & Security Administration, Police Foundations (or similar certificate/diploma) considered an asset.
Paladin Security: Making the World a Safer and Friendlier Place because we CARE!
Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!
Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs. We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.
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