Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Communications

Pay Details:

$91,200 - $136,800 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

The Risk Management Communications & Colleague Enablement team supports the Chief Risk Officer (CRO) and Risk Management Leadership Team (RMLT) in developing and delivering a comprehensive communication and colleague engagement strategy that ensures the Risk strategy and vision are clearly communicated, understood and integrated across all programs. In addition, the team ensures that all engagement and learning strategies, tactics and key messages permeate across the organization, by working with the RMLT and internal partners to create consistent messaging frameworks that are aligned with Risk's strategic priorities and regulatory expectations.

Risk Management is looking for a seasoned and versatile communications and colleague engagement professional dedicated to advancing the colleague experience through communication, learning and engagement programs.

The Successful Candidate:

Reporting into the Senior Manager, Communication and Colleague Enablement, the successful candidate will be responsible for the development and execution of a communications and colleague engagement programs that enhance overall engagement and promote Risk Management's inclusive culture, this includes the generation for new programs and communications to cater to our evolving workforce.

Responsibilities include, but are not limited to:

• Lead the development and execution of communication and colleague engagement programs such as Risk Awareness Week, Pulse, town halls, conferences, learning programs and other initiatives impacting the colleague experience.
• Lead the development and execution of written remarks and internal communications for Risk leaders and key audiences that will strengthen and promote Risk culture and behaviors.
• Lead the planning, coordination and execution of hybrid and in-person events including event planning, logistics, site visits, stakeholder meetings etc.
• Provide communications support on event planning activities to ensure messages to stakeholders and /or internal / external partners are consistent, appropriate and aligned to business strategies and management direction. This includes, but not limited to preparing speaking notes, briefs and video scripts etc.
• Champion communication and colleague engagement best practices and advocate for an exceptional colleague experience.
• Work with third-party vendors, negotiate contracts and review clauses as appropriate.
• Participate in cross-functional / enterprise initiatives as a subject matter expert providing guidance for complex situations.
• Work closely with Risk Management partners and be a trusted advisor to the leaders driving the required communication and colleague engagement programs.
• Promote TD Risk Management's brand internally and externally by actively pursuing and aligning to industry groups, networks, and associations.
• Create creative collateral such as infographics and visuals to enhance overall engagement on a multitude of initiatives and programs.

Qualifications/Skills/Experience:

• 7+ years of experience in Communications and/or event management environment, or comparable communications or event experience.
• Exceptional writing and editing skills, and a passion for storytelling.
• Ability to develop and implement interesting and innovative communications plans to effectively drive business objectives.
• Experience in leading and coordinating large-scale events and programs in a virtual, hybrid and in-person environment.
• Experience with technology platforms and virtual event management tools and capabilities.
• Ability to work with colleagues confidently and professionally at all levels, including Senior Executives.
• Experienced in building comprehensive and complex strategies as well as practical experience delivering against those plans at a tactical level.
• Superior organizational skills with the ability to manage multiple tasks and work with multiple stakeholders simultaneously.
• Ability to manage and deliver on competing initiatives under tight timelines while staying resilient and positive under pressure.
• Deep knowledge and understanding of the business and technology, organizational practices and disciplines.
• Commitment to ensuring there is an integrated approach with other business management areas, broader organization, and enterprise wide.
• Comfortable with ambiguity and able to balance changing requirements and priorities.
• Strong software experience in full Microsoft Suite as well as, Webex and Sharepoint.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet