Job Number: J0125-0668 Job Title: Regional Director, Operations Job Category: Senior Leadership Job Type: Permanent Full Time Date Posted: January 14, 2025 Closing Date: February 16, 2025 Work Location: Corporate Number of Positions: 1
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If you take pride in being compassionate, honest, professional and safe, consider an exciting and rewarding career at Shannex. Our communities offer more than a place to work – they welcome and celebrate Great People who inspire meaningful connections while Leading the Way to Better Living™.

We are searching for a Regional Director, Operations to join our Retirement Living Team based in Etobicoke, Ontario.

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you've made a measured difference in the lives of our residents. Additional benefits include:

• Comprehensive health and dental benefits plan including an Employee and Family Assistance Program
• Access to virtual healthcare 24/7 for FREE through the group health benefit plan
• RRSP program (with employer matching)
• Vacation accrual (begins immediately) and travel insurance
• Free onsite parking
• Access to thousands of vendors offering perks and discounts through our WorkPerks program
• Access to continuing education and training through Shannex's Centre of Excellence
• Opportunities to be part of sector innovation and continuous improvement initiatives
• Recognition and Rewards for service excellence and safety

About the Opportunity

• Collaborates with the Senior Director, Operations Ontario & Lifestyle Communities, and the Senior Operating Team to develop operating plans that support the achievement and monitoring of organizational and strategic objectives.
• Develops a strong, cohesive Regional Senior Management Team that includes both direct reports and corporate Subject Matters Experts
• Accountable for site adherence to the organization's Path to Blue, including operational standards, and Guiding Principles
• Works with the Development team and maintains superior relationships with external approval agencies, municipal staff, and community groups.
• Demonstrates strong financial stewardship and accountability for budget adherence, financial performance, and contribution of the region for existing and start-up operations.
• Facilitates change management processes as initiatives are established.
• Ensures all programs are consistent with Shannex's Philosophy of Service: Your life. Your choice. Your home.
• Works to build strong relationships within your team and beyond, including residents, their families, external stakeholders, and the communities in which we work.
• Promotes a safety culture by providing leadership and taking every reasonable precaution in the circumstances to ensure the health and safety of employees and all others in the workplace.

About You

In addition to placing high value on continuous improvement, collaboration and accountability, you bring:

• An undergraduate degree in business, healthcare, or related discipline
• Over ten years of progressive experience in business, hospitality, or a related industry.
• Broad business experience from an operating and management perspective.
• A master's degree in business or related discipline, considered an asset
• A Strong financial acumen.
• Experience in real estate and property development, ideally within the Senior Living sector.
• Demonstrated strong problem solving, leadership, negotiation, and communication skills.
• Proven ability to work effectively in both unionized and non-unionized environments.
• A passion for the healthcare sector and/or ensuring seniors have access to quality accommodations, services and care.

About Us

It all began in 1988 when our Founder, Joseph Shannon, purchased a single nursing home in his hometown of Sydney, Cape Breton. For 35 years, Shannex has grown as a trusted provider of senior accommodations, services and care in Nova Scotia, New Brunswick, and Ontario. Our industry-leading services are inspired by residents and delivered by Parkland Retirement Living and Lifestyle Residences, Shannex Enhanced Care, Faubourg du Mascaret, and a home care division of team members who create an exceptional resident experience and a positive, fulfilling work environment where every voice matters.

If you're ready to join the Shannex team of Great People, apply today!

Great People is a core value at Shannex based on the belief that our team members are the spirit and foundation of the organization. Shannex believes equity, diversity, inclusion and belonging is about creating a culture that embraces the uniqueness of individuals, where every person is treated fairly and where racism and discrimination are not tolerated. At Shannex, every team member belongs.

All applications are kept in strict confidentiality.
Only those selected for an interview will be contacted.