The NL Smokers' Helpline is dedicated to providing comprehensive support for individuals seeking to quit smoking or vaping. We offer a range of programs, including tobacco cessation information and personalized coaching, available through both phone and online platforms.

We are currently seeking an Outreach Facilitator who will play a vital role in coordinating and facilitating promotional initiatives aimed at enhancing awareness and utilization of the Helpline, while also assisting in delivering essential tobacco cessation services to our clients.

The Outreach Facilitator will promote tobacco cessation and the Helpline services through:

• connecting and collaborating with healthcare providers and other community partners (via email, phone calls, online or face-to-face meetings)
• providing tobacco cessation counseling to individuals who connect with the Helpline through phone and online;
• delivering information sessions and presentations;
• developing content to promote the Helpline services such as articles, reports, social media posts; and
• preparing resources for distribution to health professionals and community partners.

As part of the Helpline team, this role also assists with the delivery of the Helpline's programs, and will respond to incoming requests through phone, email, online and social media.

The Smokers' Helpline hours of operation are: 9am-9pm Monday to Thursday, 9-5pm on Fridays.

This position is 35 hours per week with 1 evening shift (until 9pm) per week.

Qualifications:

This position requires a university degree in a health-related field / social sciences, or an equivalent combination of education and experience.
Experience in health promotion would be an asset.
Training in the area of tobacco cessation counseling will be provided.

In this position, valued skills include: communication (oral, written and interpersonal skills), empathy and understanding, teamwork/collaboration, research/report-writing, along with the ability to work independently.

Location: St. John's, Newfoundland, Canada

Salary: $51,000 - $55,000 annually

Work With Us

The supportive and rewarding work environment at the Smokers' Helpline will ensure you feel like you are really helping people to make positive changes in their life, as they take steps to overcome tobacco addiction. This role involves working with health professionals, workplaces and community organizations from across the province (as well as nationally and internationally) who are committed to implementing and promoting effective tobacco cessation programs, interventions and treatment. Our team values collaboration to accomplish our goals and to provide a high quality service to clients. We also value innovation in exploring new ways to promote tobacco cessation programs.

Health benefits are available.

Please apply by email: [email protected]
In your application, please include a cover letter with resume, in the format of PDF or Word document.

Closing Date: Jan. 29, 2025 at 5:00pm