Work Location:

Ottawa, Ontario, Canada

Hours:

37.5

Line of Business:

Financial Crime Risk Management

Pay Details:

$76,800 - $115,200 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

As a Manager, AML Financial Crime Risk Investigations, you will:

• Manage a group of AML Analysts/Investigators, by providing direction, setting goals, evaluating results, conducting performance management reviews, and ensuring that overall departmental goals are attained.
• Oversee alert management and distribution in accordance with priority set by the GAML.
• Ensures that ongoing activities are performed according to established policies and procedures. Supports the development of group policies and procedures and assists staff with questions and issues as necessary.
• Oversee the team with functional diversity, completing high volume and medium-to-high-complexity investigations. Processes / transactions / activities / management reporting activities across multiple systems and business segments. This includes quality assurance activities of the work done by colleagues and/or team members and working on measures to reduce error / quality issues across the team and/or process.
• Act as a key liaison with partners and external groups and provide subject matter expertise at the department level.
• Serve as key contact for issues / risks / exceptions that are raised / require resolution.
• Monitor service and control standards against overall business / department objectives.
• Build and maintain positive and productive working relationships with internal and external partners.
• Work closely with key business leaders to develop business plans, ensuring optimal use of resources.
• Monitor and communicate the effectiveness of strategies, programs and practices related to own area of expertise.
• Lead or contribute to cross-functional / enterprise initiatives as an organizational or subject matter expert, helping to identify risk, provide guidance for complex situations.
• Identify process efficiency opportunities. Identify possible solutions, drive change management activities to deliver operational efficiencies in line with organizational / business objectives.
• Act as a brand ambassador for your business area/function and TD, both internally and externally.

DEPARTMENT OVERVIEW

Global Anti-Money Laundering at TD

Pick up a newspaper, turn on the TV or stream a video and the topic of money crime is everywhere, because it is a threat across the world.

Do you believe the best defense is a good offence? At TD, we're committed to detect and deter anyone from using TD products or services for money laundering and terrorist financing activity. Our dedication is upheld and deployed through four key team functions – Policy, Testing, Advisory and Operations – that together build our Global Anti-Money Laundering (GAML) Program and professional community.

Ready to join us? We have a new opportunity to grow your career in AML (Anti-Money Laundering) Operations.

AML Operations establishes processes to identify unusual and suspicious activities and transactions at the Bank, enterprise wide. The centralized team manages the daily activities related to Anti-Money Laundering, Bank Secrecy, Enhanced Due Diligence, Sanctions and Anti-Bribery/Anti-Corruption. Roles help to support compliance in these areas and other legislation in each jurisdiction where TD operates.

JOB REQUIREMENTS

What can you bring to TD? Tell us about your most relevant experience, credentials and knowledge for this role, as well as these essential requirements and desired attributes:

• Undergraduate degree preferred
• Certified Anti-Money Laundering Specialist (CAMS) and/or Certified Financial Crime Specialist (CFCS) designation would be considered an asset
• Five (5) or more years of relevant experience
• Prior people manager experience required

• Experience in implementing and leading change management initiatives within operations, driving and delivering process efficiencies
• Expert level professional role requiring in-depth AML knowledge/expertise. Experience in risk rating and AML typologies including working AML knowledge of boarder related areas.
• Relevant knowledge of AML operations, regulatory reporting, standards, procedures, laws, rules, regulations, and trends will be an asset
• Strong Microsoft Office skillset is required, particularly in Excel, Word and PowerPoint
• Skill in mentoring, coaching and performance management
• Ability to analyze, research, organize and prioritize work while meeting multiple deadlines, reporting requirements and timely management of high-volume activities
• Ability to work independently, making decisions and manage deadlines while multi-tasking between different projects
• Effective verbal and written communication skills. Should be able to adapt communication style to suit different audiences.
• Ability to collaborate and build positive relationships

INCLUSIVENESS

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet