Requisition ID: 212284
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Provides oversight and leadership to team(s) performing personal data, job data, position data and org data changes, by measuring, planning, and implementing operational effectiveness plans to systems and processes. This role ensures adequate resourcing, quality control, adherence to standard procedures and service level agreements.

Is this role right for you? In this role you will:

• Leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
• Leads HR Data Management Team(s) to ensure optimal efficiency to complete day-to-day transactional processing of employee data change request in an accurate and timely manner; oversees quality standards and control for data to ensure accuracy, timeliness, and completeness.
• Monitors performance of operations through analysis of regular reporting, use of internal and external controls and customer focused feedback mechanisms to ensure data and process compliance.
• Establishes a culture of continuous improvement within the team and within the Operations group, with a focus on transferring learnings and opportunities across the department and leveraging other solutions to enhance efficiency.
• Actively seeks opportunities to improve departmental effectiveness by identifying deficiencies, and partner with HR Data Management Managers, Director of Operations, Business HR Partners, and COEs to develop solutions
• Acts as a subject matter expert for HR Data Management, representing the team on corporate projects and initiatives, providing perspective on how to enhance the employee experience and propose improvements to systems and processes
• Assists HR Data Management Mangers with managing and hiring team members, reviewing performance, providing feedback, and creating a strong team atmosphere
• Understands how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions
• Creates an environment in which his/her team pursues effective and efficient operations within his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct
• Builds a high performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment; communicating vison/values/business strategy and managing succession and development planning for the team
• Manages up to 5 direct reports
• Services a global community and responds within SLAs timeframe
• Act as escalation point for any complex/unusual transactions
• Ensures business continuity for accountabilities under purview, ensuring coverage 5 days/week in assigned schedule
  

Do you have the skills that will enable you to succeed? We'd love to work with you if you have:

• Post-secondary degree in Business or Human Resources
• Significant relevant experience in a customer focused area or operations management
• Experience coaching/leading a teams
• CHRP or CHRL designation is considered an asset
• Deep understanding and knowledge of Bank policies and procedures
• Strong knowledge of organizational structure and complexity
• Knowledge of employee data administration and end-to-end processes
• Deep understanding of HR policies and end-to-end processes
• Proven teamwork capabilities
• Strong relationship management and interpersonal skills
• Attentive to details and deadlines; ability to manage multiple initiatives
• Experience with transaction processing and data management
• Experience in conflict / issue resolution

What's in it for you?

• The opportunity to join a forward-thinking and collaborative team, surrounded by innovative thinkers

• A rewarding career path with diverse opportunities for professional development

• Internal training to support your growth and enhance your skills

• An inclusive working environment that encourages creativity, curiosity, and celebrates success!

Working Conditions
Work in a standard office-based environment; non-standard hours are a common occurrence. Limited travel domestically.

Location(s): Canada : Ontario : Toronto
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.