Job Title: General Manager
Location: Lower Sackville, Nova Scotia
TP-7444
Rosecrest Communities (Rosecrest), a division of the Stevens Group of Companies, operates three continuing care facilities in Nova Scotia: The Magnolia in Enfield, and The Sagewood and Rosecrest Meadows in Lower Sackville. Rosecrest Meadows, currently under construction with an anticipated opening of September 2025, will be a state-of-the-art facility featuring 144 plus 51 adjoining beds and serving as a cornerstone of compassionate, personalized care in the community. As they continue to grow, they are looking for a General Manager to join the team.
Role Description
Reporting to the Board of Directors, the General Manager is responsible to oversee the day-to-day operations of both Rosecrest Meadows and The Sagewood. This is a critical leadership role responsible for ensuring the delivery of high-quality care, fostering a supportive environment for residents and staff, and maintaining compliance with all legislative and regulatory requirements. With a strong focus on operational efficiency, team management, and resident satisfaction, this position offers an exciting opportunity to shape the future of long-term care in a growing organization.
Your responsibilities will include:
- Leadership & Operations
- Oversee all operational aspects of Rosecrest Meadows and The Sagewood, ensuring a safe, welcoming, and well-maintained environment.
- Manage human resources functions, including recruitment, onboarding, employee file setup, training, and compliance with policies.
- Coordinate staff across departments, including approximately 175-200 employees once Rosecrest Meadows is fully operational.
- Foster a positive team spirit, engaging team members in decision-making and promoting collaboration.
- Resident Care & Satisfaction
- Ensure residents are treated with dignity and respect, aligned with Rosecrest's mission, vision, and the Resident Bill of Rights.
- Ensure compliance with all long-term care regulations and health authority standards.
- Oversee food audits, resident satisfaction surveys, and family engagement to maintain high standards of care.
- Manage resident vacancies, maintain occupancy, and address family dynamics and resident concerns with professionalism and empathy.
- Facility & Financial Oversight
- Conduct routine inspections and ensure proper maintenance of facilities.
- Respond to areas of non-compliance, ensuring recommendations are implemented in collaboration with department heads.
- Procure supplies and ensure operational readiness for the facility's opening.
- Collaborate with the Board to manage annual capital budgets and financial performance.
- Planning & Strategy
- Lead the consolidation of central management and kitchen services for Rosecrest Meadows and The Sagewood.
- Ensure smooth operations during the transition from construction to occupancy, including staff recruitment and training ahead of the opening in September 2025.
Your Qualifications
The ideal candidate for the General Manager role is a dynamic and organized leader with proven management experience in a related service industry. You bring exceptional interpersonal skills and a demonstrated ability to balance operational efficiency with a compassionate, resident-centered approach.
Your qualifications include:
- 3-5 years of experience in a management role in a related service industry
- An understanding of long-term care regulations and operational requirements is a strong asset.
- Experience with HR processes, including hiring, onboarding, and compliance.
- Demonstrated ability to manage teams effectively, fostering a collaborative and supportive work environment.
- Excellent organizational and multitasking skills to manage operations, HR, and resident care needs.
- Proactive problem-solving and decision-making skills, with the ability to manage emergencies calmly and efficiently.
- Financial management awareness, including budgeting, payroll, and managing receivables.
- Flexibility to be on call and respond to emergencies when needed.
This is a unique opportunity to lead a cutting-edge facility and make a lasting impact on the community. Rosecrest Communities offers a collaborative and supportive work environment, competitive compensation, and the chance to shape the future of long-term care in Nova Scotia. If you are passionate about making a meaningful impact in long-term care, we invite you to apply.
To express interest in this opportunity please apply online by clicking "Apply Now" below.
For more information contact Thomas Pugh, Partner, at 902-818-4506 and [email protected] or Heather Simmons, Recruitment Specialist at 902-421-2335 and [email protected], or please apply online by clicking the "Apply Now" button below. If you require accommodation to participate in the recruitment process, please let us know.
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