Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Business Management, Strategy & Support

Pay Details:

$76,800 - $115,200 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Business Operations Management (BOM) helps our Platform & Technology partners achieve operational and strategic excellence, specializing in the following areas: Financial & performance management, portfolio & investment management, resource management, operational risk management, and employee and colleague communications and engagement. In managing the "business of platforms and technology", the BOM team is committed to achieving excellence through the standardization and continuous improvement of its services and prides itself in being a highly collaborative and cross-functional group of professionals.

About This Role

We are looking for a Senior Business Management Analyst who is well-versed at providing specialized business management guidance and support, but also motivated to implement policies, processes and initiatives that meet TD's overarching business management, strategy and governance objectives.

Here's some of what you may be asked to perform:

• Identify issues and opportunities, understand trends and provide specialized business management advice to senior management and respective teams while raising industry, external and internal, enterprise and business awareness.
• Lead and coordinate the integrated implementation of policies, processes, procedures, and solutions across multiple functional areas.
• Provide subject matter expertise and help identify, design, test solutions and support implementation activities.
• Develop and provide complex reporting, analysis, and assessments at both the functional or enterprise level.
• Create and deliver presentations and communications geared to management or broader audience.
• Adhere to internal policies / procedures and applicable regulatory guidelines, contribute to the review of internal processes and activities, and assist in identifying potential opportunities to improve operational efficiencies.
• Identify variances and contribute to the analysis, due diligence, and implementation of initiatives and/or business operations within defined area of responsibility.
• Support development and/or/ implementation of standards, policies, procedures, and solutions that mitigate risk and maximize availability of service, efficiency, and effectiveness.

Job Requirements :

• 5-7 years relevant BA experience; very strong experience working with data, data management/manipulation and associated reporting and related tools.
• Strong communications working closely with business stakeholders.
• Supporting a Business Manager for day-to-day operations within Technology Business Operations
• Clarity : will be support for Resource Managers, Project Managers and Timekeepers
• Workforce Management tracking, forecasting, and reporting.
• Signing Party governance and facilitation
• Building out value add reporting to support Executive decisioning.
• Advanced MS Office (PPT, Excel) Strong asset would include experience in Power BI.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet