Work Location:
Toronto, Ontario, CanadaHours:
37.5Line of Business:
Enterprise Enabling FunctionsPay Details:
$65,600 - $98,400 CADTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Job Description:
CUSTOMER
- Support execution of testing engagement work in accordance with established standards to achieve completion within target timelines
- Conduct skilled analytical research and analysis as part of the testing engagement and initiatives
- Work collaboratively with the team throughout the testing engagement
- Present objective and independent advice & recommendations to control partners on the adequacy of RCM processes and controls in accordance with regulatory and internal requirements
- Support follow-up on findings raised from testing engagements in accordance with established standards and direction from control partners
- Provide light subject matter expertise and/or input to projects/initiatives as a representative for an area of the function
- Proactively identify matters which require additional attention, further escalation, or review
SHAREHOLDER
- Prioritize and manage own workload to deliver quality results and meet assigned timelines
- Contribute to the analysis, due diligence, and implementation of initiatives within defined area of responsibility
- Adhere to internal policies, standards and procedures, methodologies, and applicable regulatory requirements to contribute to the review of internal processes and activities and assist in identifying potential opportunities to improve controls
- Understand the operations of the business unit/area being tested and to identify potential risks and apply information to complete a quality, risk-based engagement
- Clearly and concisely document research as required to understand requirements specific to an engagement
- May develop and provide reporting, analysis, and assessments at the functional or enterprise level
- Effectively support execution of engagement activities
- Protect the interests of the organization – identify and manage risks, and escalate non-standard, high risk transactions/activities as necessary
- Provide analysis on issues and effectively communicate results to Testing management
- Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite
EMPLOYEE/ TEAM
- Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and promote timely communication of issues/ points of interest
- Support the team by continuously enhancing knowledge / expertise in own area and participate in knowledge transfer within the team and business unit
- Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques
- Participate in personal performance management and development activities, including cross training within own team
- Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
- Contribute to the success of the team by willingly assisting others in the completion and performance of work activities; provide training, coaching and/or guidance as appropriate.
- Contribute to a fair, positive and equitable environment that supports a diverse workforce
- Act as a brand champion for your business area/function and the bank, both internally and/or externally
BREADTH & DEPTH
- Experienced professional providing guidance/ assistance to clients on internal policy requirements
- Requires working professional level knowledge of the functional area and/or business areas supported and applicable regulatory requirements
- Independently perform tasks from end to end
- Focus on short-term, non-routine and more complex issues than Analyst I role
- Manage ambiguity, and apply judgement to identify, troubleshoot and resolve issues
- Generally, reports to a Manager role
EXPERIENCE & EDUCATION
- University degree/ college diploma or equivalent
- Relevant professional designations and/or certifications as required
- 2+ years of experience
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing – and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more
Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we're committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
Language Requirement (Quebec only):
Sans Objet