Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Analytics, Insights, & Artificial Intelligence

Pay Details:

$76,800 - $115,200 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview

Our Leaders are committed to people development, career advancement and value diversity and inclusion.

Are you looking for an exciting opportunity to:

• Transform the way we operate as a bank?
• Make a big impact on how we operate through the use of data?
• Develop and deepen your knowledge of our core business, products, and operations?

Then the Personalization and Intelligent Decisioning team is your destination. You will be part of a team that will be transforming how we provide key insights and opportunities for our business partners to better serve our customers.

Personalization and Intelligent Decisioning

The team enables legendary customer experiences and empower impactful colleague decisions by leveraging modelling expertise, OneTD perspective and programmatic execution. Through establishing standardized decisioning frameworks and reusable and scalable customer and valuations assets across the enterprise, we uplift and foster a culture of trusted, best-in-class intelligent decision-making.

The mandate of the Personalization team covers the following components: Jump start projects to Deliver in Market value quickly, maximize and enable P&L value and Efficiencies Stand tall to Develop Scaled Capabilities for Enterprise Personalization and Decisioning Cultivate colleagues growth Promote trust through effective Governance

Job Description Summary

Responsible for collecting data and using wide range of data science techniques, including but not limited to data wrangling, profiling and visualization, statistical inference, to uncover actionable insights or build analytics solutions that guide decision making and strategic planning

• Develop and understand business drivers, definitions, and metrics to interpret findings, take-action, and provide meaningful business direction.
• Maintain relationships with various business partners including Product, Marketing, Daas, and Technology.
• Proactively identify key business opportunities, research, and recommend enhancements / modifications to better serve our customers.

CUSTOMER

• Understand business context and data infrastructure and translate business problems to viable data science solutions.
• Use a wide range of programing languages (e.g. Python) and techniques for extracting and preparing data, applying statistics and various advanced analytics, along with business acumen to extract insights from the big data.
• Visualize insights from the data to tell and illustrate stories that clearly convey the meaning of results to decision-makers and stakeholders at every level of technical understanding.
• Collaborate with other partners, such as data and business analysts, software engineer, data engineers, and application developers to develop scalable and sustainable data science solutions that retains long term benefit to the business.

SHAREHOLDER

• Solicit and offer ideas for improving business processes through insights with the objective of improving effectiveness and efficiency.
• Educate the organization on approaches, such as testing hypotheses and statistical validation of result.
• Help the organization understand the principles and the math behind the scientist process to drive organizational alignment.
• Translate up to date information into continuous improvement activities that enhance performance.
• Adhere to enterprise frameworks or methodologies that relate to activities for our business area.
• Ensure respective programs/policies/practices are well managed, meets business needs, complies with internal and external requirements, and aligns with business priorities.
• Participate in cross-functional / enterprise / initiatives as a subject matter expert helping to identify risk / provide guidance for complex situations.
• Monitor service, productivity and assess efficiency levels within own function and implement continuous process / performance improvements where opportunities exist.
• Lead / facilitate and/or implement actions / remediation plans to address performance / risk /governance issues.
• Actively manage relationships within and across various business lines, corporate and/or control functions and ensure alignment with enterprise and/or regulatory requirements.
• Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts.
• Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite.

EMPLOYEE / TEAM

• Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest.
• Provide thought leadership and/ or industry knowledge for own area of expertise in own area and participate in knowledge transfer within the team and business unit.
• Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques.
• Participate in personal performance management and development activities, including cross training within own team.
• Keep others informed and up to date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities.
• Contribute to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices.
• Lead, motivate and develop relationships with internal and external business partners / stakeholders to develop productive working relationships.
• Contribute to a fair, positive and equitable environment that supports a diverse workforce.
• Act as a brand ambassador for your business area/function and the bank, both internally and/or externally

BREADTH & DEPTH:

• Work autonomously within a specialized business management function and may provide work direction to others.
• Provide seasoned specialized knowledge, advice and/or guidance to various stakeholders and team members.
• Scope of role may have enterprise impact.
• Focus on short to medium - term issues (e.g. 6-12 months)
• Undertake and complete a variety of complex projects and initiatives requiring specialist knowledge and/or the integration of cross functional processes within own area of expertise.
• Oversee and/or independently perform tasks from end to end.
• Generally, reports to a Senior / Manager role.
• Excellent problem-solving skills and the ability to work independently and as part of a team.
• Excellent oral and written skills, and demonstrated ability to digest complex information and summarize in a clear, concise fashion (for executive-level consumption)
• Very strong comfortability in accessing large data sources, performing mining, extractions and manipulations to uncover relevant data findings and big-picture stories
• Strong analytically-anchored problem-solving skills – a logical and strategic thinker with strong critical reasoning skills, proactively identifies risks and issues, recommends solutions, challenges the status quo
• Agile, adaptable, "can-do" attitude, high degree of responsiveness and initiative
• Enthusiastic and focused self-starter who can work with minimal supervision to strict deadlines and is able to prioritize, multitask, and manage various projects simultaneously
• Demonstrated passionate analytical thinker with track record of delivering business impact and results through developing and executing on innovative analytics solutions
• Strong problem-solving skills, with a history of using data to understand not only what is happening, but why it is happening, and what can be done to resolve the issue
• Capable of working in and across teams, leading partners and aligning leadership – including proven teamwork and ability to build deep relationships with diverse business partners
• Strong organizational skills, with the ability to excel in a fast-paced environment and run multiple deadlines and priorities

EXPERIENCE AND / OR EDUCATION

• Undergraduate degree or advanced technical degree preferred (e.g., math, physics, engineering, finance or computer science) Graduate's degree preferred with either progressive project work experience or
• 3+ year of relevant experience; higher degree education and research tenure can be counted.
• 3+ years in two or more of the following programing languages: Python, PySpark and SQL
• Knowledge of Data Bricks, Cloud Computing, ADL (Azure Data Lake), ADF (Azure Data Factory) considered an asset

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet