Position Type:
Permanent

If you're looking for a fulfilling career that can make a real difference in your life, and the lives of others, you've come to the right place.

As a national health solutions partner, we put people first in everything we do - and that begins with our team of 8,000+ professionals who bring a cross-section of diverse life experiences and career expertise to Medavie. By collaborating and innovating together, our employees are creating industry-leading solutions in insurance, primary care and emergency medical services that impact millions of lives in Canada each year.

Our mission is to improve the wellbeing of Canadians so that every life can be lived to the fullest - and it's reflected in our award-winning culture. We celebrate individuality and value the diverse perspectives and skills our employees contribute. We go beyond providing competitive pay and comprehensive benefits to offer opportunities for personal and professional growth, flexible work options, meaningful experiences, and supportive leadership. Medavie is where employees can be their best selves, feel they belong, and achieve their full potential. Be part of it by applying for a position with us today.

Your every day with us:

As a Benefits Analyst, you will be part of a multidisciplinary team that consists of Data Specialist. As a Benefit Management Analyst, you will also be responsible to assist with installations, configurations, maintenance and troubleshooting as well as prepare, implement, and maintain quality documentation.

As well, you will:

• Monitor, triage, assign and follow-up on internal and external work requests or inquiries within corporate turn around time.
• Review release notes, develop test plans and carry out test cases.
• Develop and maintain operational processes (reference material).
• Make sure all reference material is accurate and complete and available in both French and English.
• Participate in client meetings and document activities, progress, decisions by producing and distributing meeting minutes.
• Validate data integrity using the different tools available.
• Perform data entry as needed.
• Serve as a primary contact for escalations.

What you need to succeed:

• Post-secondary degree or computer science or related field of equivalent experience
• 1 to 3 years of relevant experience
• Coordinate tasks and make independent decisions without the need for much supervision
• Team player
• Knowledge of group insurance plan administration and ability to learn new systems.
• Advanced Knowledge of Excel and Office Suite
• Bilingualism

Core Competencies

• Expert ability to assemble, analyze and evaluate data.
• Ability to establish and maintain professional relationships by applying the basics of anticipating customer needs and remaining a trusted business partner.
• Excellent skills in customer approach and professional relations development and a clear understanding of the basic principles of customer-focused management.
• Ability to organize work and information methodically to execute critical tasks in compliance with deadlines.

We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible, we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs. We are committed to making sure recruitment, retention, advancement, and compensation are fair and accessible while following all relevant human rights and privacy laws . We appreciate everyone who has shown interest in this position. Only those selected for an interview will be contacted.

If you experience any technical issues throughout the application process, please email: [email protected] .