Zone: Eastern Urban Zone
Location:
Janeway Children's Hospital

Clerk Typist III
Subject to Classification Review

Children & Women's Health - Child and Youth Central Intake
Permanent Full-time
27228POS

Hours 75 Biweekly (8 hours; Days)
Salary CG-26 ($24.54 - $27.16 per hour)
Competition Number VAC0002779
Posted Date 2024-11-08
Closing Date 2024-11-15
Demands, duties, qualifications
Job Summary
The Clerk Typist III is responsible for providing advanced, complex clerical support and skilled typing for the Central Intake program, primarily for developing and operating a single-entry model for Child and Youth Services. This includes working with interdisciplinary staff, physicians and primary care providers. This role supports continuous quality improvement in the processes related to office management and receives direction from and collaborates with the clinical lead for the single-entry model.
The role includes the following duties: receiving and maintaining patient referral requests and other medical documentation and recording data into existing computer databases, Meditech, and/or spreadsheets. Adjusting clinic templates in Meditech and other systems and monitoring clinic schedules to ensure efficient patient flow and access to care. The Clerk Typist III will participate in data collection for reporting on wait times and developing processes related to wait time management.
It may also include scheduling patients, patient registration, ensuring patient confidentiality, obtaining patient records from Health Records, sending records for scanning, facilitating urgent appointments, providing written and verbal instructions to clients and families regarding appointments and procedures, answering and responding to telephone inquiries with clients, family physicians concerning scheduling,
Maintains and orders adequate clinic/divisional equipment, supplies and inventory; maintains and operates various office technology equipment, arranging and participating in meetings, including transcribing minutes. May complete payroll functions; supervise, plan, assign and review the work of other clerical/support staff throughout the program. Provides orientation to support staff and relieves staff as required. Participates in special projects as required.

Job Demands
By applying for this job, you acknowledge an understanding that regular requirements and demands of this job include (but are not limited to):
Regularly lifts objects weighing less than 5 lbs. and occasionally up to 10 lbs.
Work provides the opportunity to occasionally stand and walk within the office environment and requires bending, stretching, etc., to retrieve and return files.
Constantly performs repetitive fine motor skills while sitting and using a computer and mouse for typing.
Regularly to constantly uses bilateral, repetitive fine finger/precision work (i.e. typing/mousing) on the computer (seated at a workstation).

Job Qualifications
Successful completion of a two-year Office Administration program OR completion of a one-year Office Administration program from an approved/recognized college supplemented by two years of experience within the last four in a progressively responsible clerical role is required.
Demonstrated proficiency in Microsoft Office, Excel, PowerPoint and Outlook is required.
A satisfactory record of work performance is required.

*The successful candidate must be willing to complete Electronic Medical Record (EMR) training upon commencing the position.

*Proof of a current office administration program is required. To be considered current, they must have been completed within the last five years, unless it has been used in recent positions. This must be demonstrated on the application form.

Employees, to review your attendance record please refer to your employee portal on the Intranet for details. The attendance record is only available to employees who are currently in positions that accumulate sick time.

NAPE employees should note that as per Article 15, NAPE Pilot Project, employees who are "offered a position shall immediately advise the employer of their decision to accept the appointment". Employees requiring further details of the position must obtain this in advance of the job offer.

NL Health Services requires internal employees applying on unionized clerical/administrative positions to have their educational documents on file and any required testing completed before the closing date of the competition (exception is the medical transcription test, which can be completed per competition). If you do not have your educational documents on your employee file, you should attach them when applying online or e-mail them to [email protected]. If testing is required contact Recruitment in your local area.