Site: Queen's University Libraries (Patrol) - 101 Union St
Hours: Saturday, Sunday 1145-1900
Overtime Method: Averaging Agreement (AA) after 88 hours
Payrate: $20.60
Posting Date: November 14, 2024
Closing Date: November 22, 2024
Job Description:
- Greet and interact with staff, students, and visitors politely and professionally
- Ensure all staff, visitors, and vendors are following the protocols for Queens University
- Provide assistance as necessary to staff and students
- Assist visitors as necessary with wayfinding as required
- Proactive, consistent patrols of the campus
- Ability to work in a fast-paced environment with maintaining the utmost professionalism
- Strong interpersonal skills, flexible, and customer service orientation
- Remain calm and effectively perform in emergency situations
- Able to understand and follow specific instructions and procedures
- Report writing and note taking
- Surveillance monitoring
- Additional job duties as assigned
- Valid Security License for the province of Ontario
- Valid First Aid & CPR - Level C (from a WSIB-approved vendor)
- Proficient in English (both oral and written)
- Bilingualism in French and English is considered an asset
- 6+ months in customer service
- Previous security experience is preferred
- Must be able to commit to the position for 6 months
- Must have Management of Aggressive Behaviour (MOAB) and Use of Force Certification (UOF)
- Paladin Security will pay for MOAB and UOF certification on a commitment contract (minimum six (6) months.
- Upon Hiring: Must be able to attend four (4) days of MOAB and UOF Certification class during the week.
- Opportunities for advancement and growth
- Unionized benefits (including Education Allowance & Pension Plan)
- Free Uniforms
- Security license reimbursement
- Dry cleaning & hemming/tailoring allowance
- Paid vacation & sick days
- Additional perks!
Paladin Security: Making the World a Safer and Friendlier Place because we CARE!
Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!
Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.