Title : Lead, Data Management

Employee Working Location : Remote (Canada)

Employment Status : Temporary Full-time (6 Months)

Salary Band : $59,870 - $74,837/ year

The Canadian Red Cross (CRC) - an inspirational not for profit organization, helps people and communities in Canada and around the world in times of need and supports them in strengthening their resilience. As a Canada's Best Employers 2024, we are committed to having an accessible, diverse, inclusive, and barrier-free work environment.

In this role, you will :

Responsibility 1: Data Management

• Contribute to the development methodology and standards for strong data management practices related to duplicates, quality, and fraud.
• Generate ad hoc reports as requested or required to contribute to data-driven decision making.
• Generate monthly, quarterly, and annual reports and analysis i.e. invoice reconciliations, escalations, business reporting.

Responsibility 2: Data Monitoring

• Lead the development and update of a monitoring plan to ensure consistent application of standards, programs, and processes.
• Monitor EMIS and other systems for completeness, quality, and adherence to standards of information entered during operations.
• Monitor the provision of financial assistance to identify issues or inconsistencies.
• Identify opportunities to improve the tracking of financial assistance in EMIS and coordinate the implementation of changes with relevant teams.

Responsibility 3 : Emergency Operations

• Lead the identification and resolution of duplicate registrations.
• Provide absence/leave coverage for the Coordinator, Data Management.
• Identify and raise indicators of fraudulent activity as represented in the data.
• Identify and resolve data inconsistencies and data quality issues working in collaboration with Systems, Operations, and Information Management.

Responsibility 4: Personnel Management

• Participate in the recruitment of volunteers and/or temporary surge support.
• Orient and train all new surge staff and volunteers on most common tasks required during their deployment (duplicates management, data cleaning, irregular file tagging).
• Provide administrative support to surge support including scheduling and timesheets.

Responsibility 5 : Mass Actions

• Conduct end to end process for the delivery of mass financial assistance for standard and targeted MFA programming.
• Prepare and issue all mass communications and assessments.
• Prepare and issue delivery of financial assistance for programs that are providing rolling assistance based on evacuations.

What we are looking for :

• Completion of a university degree, with a minimum of 3-5 years related work experience.
• Ability to adapt to changing circumstances in a fast-paced environment.
• Proactive and forward-thinking approach to work.
• Experience in working with virtual and cross-functional teams.
• Ability to manage multiple high priority tasks at once.
• Ability to methodically approach and solve complex problems.
• Intermediate to high Excel skills and data management practices.
• Ability to elicit cooperation from a variety of stakeholders.
• Ability to work both independently and in a team-oriented, collaborative environment.
• Strong written and oral communication skills in English, French is an asset.
• Ability to lead a team during high volume response.
• Previous experience working with CRC in a disaster response is an asset.

Working Conditions :

• Might work long and/or irregular hours are required during disaster response.
• Travel across Canada may be required.
• As we work with and support people (managers, colleagues, beneficiaries/customers, volunteers, donors and external partners) and communities in Canada and around the world, applicants whose first language is not English may be required to perform the responsibilities of the role in English.
• Eligibility to work in Canada: At this time, we welcome applications from candidates eligible to work in Canada. If you are not a citizen or permanent resident of Canada, we encourage you to carefully review your visa to find out whether you are eligible to work in the job you are considering applying for. Refer to our FAQ for more information.
• If you are selected for this role, you will be required to complete a successful pre-employment screening process which includes a satisfactory Enhanced Police Information Check (E-PIC).

#RegularRecruitment

Salary Band:
$59,870 - $74,837