Zone: Western Zone
Location: Sir Thomas Roddick Hospital

Manager Of Patient Services
Western Zone - Comb Emerg/Opat
Permanent Full-time
88435POS
Hours 75 (8 hours; Days)
Salary HL22 (CAD42.05 - CAD54.66 per hour)
Competition Number VAC0003604
Posted Date 2024-11-07
Closing Date Open until filled
Demands, duties, qualifications
Western Health currently requires a Manager of Patient Services Critical Care on a permanent full-time basis at Sir Thomas Roddick Hospital (STRH) in Stephenville. The manager is accountable for the management of the Emergency Department and ICU.

This position reports to the Regional Director Medicine and Critical Care and will be responsible for providing leadership and direction to the staff in these areas to promote excellence in patient care. The successful incumbent will demonstrate the ability to coordinate, integrate, and facilitate the provision of care services, manage resources effectively, direct and lead the care team, as well as plan and direct change effectively The incumbent will need to balance patient care requirements with the available resources to promote the best possible outcomes. To achieve this goal the manager oversees personnel, services, growth, and fiscal responsibilities.

The successful candidate must demonstrate the key skills, behaviours, abilities and knowledge as outlined in the five domains of the LEADS in a Caring Environment framework.

Leading yourself by having self-awareness, managing your performance and health, developing yourself, and demonstrating character that is in line with Western Health's values of accountability, care, collaboration, excellence, respect and transparency;
Engaging others through fostering development of others, contributing to the creation of a healthy organization, communicating effectively, and building effective teams;
Achieving results by setting direction, strategically aligning decisions with vision, values, evidence, taking action to implement decisions, and assessing and evaluating outcomes;
Developing coalitions through purposefully building partnerships and networks to create results, demonstrating a commitment to customers and service, mobilizing knowledge, and navigating socio-political environments;
Systems Transformation by thinking analytically and critically and questioning and challenging the status quo, encouraging and supporting innovation, orienting oneself strategically to the future, and championing and orchestrating change.

Qualifications: A baccalaureate prepared graduate of a health care related discipline with registration through a provincial regulatory body. Five (5) years' experience as a registered heath care provider is required. A minimum of two (2) years management experience and one (1) year leadership experience within the last five (5) years is also required. Candidates must have a minimum of three (3) years' experience in Acute Care setting and a strong knowledge of emergency medicine and critical care.

The successful candidate will demonstrate critical thinking, effective problem solving and decision-making as well as strong communication skills. The candidate must work independently in a strong leadership role and be able to lead teams and work effectively within an interdisciplinary team environment to support program planning. The candidate must possess computer skills including Microsoft word, power point, and excel databases and spreadsheets.

In the event no suitable candidate is found with the above noted qualifications, consideration may be given to applicants with other combinations of experience and education.

Please note: Relocation reimbursement may be provided to the successful candidate.