Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Enterprise Enabling Functions

Pay Details:

$76,800 - $115,200 CADThis role is eligible for a discretionary variable compensation award that considers business and individual performance.

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview

The Enterprise Payments organization is evolving to drive thought leadership and oversight for payments across the enterprise. This is a dynamic and critical capability centre for TDBG, undergoing significant transformation! The mandate of the team includes Payments strategy and innovation, platforms and capabilities, business management and governance, and industry advocacy. The team is looking to drive efficient and effective transformation, differentiated value propositions including strategic partnerships, exceptional customer experiences, leveraging rich payments data and ensuring robust risk management. The team is cultivating payments expertise, through global analysis, industry connections, organizational know-how and executing as a collaborative partner to lines of business and technology groups across the bank. Our mandate spans from retail, to small business, to large corporations both domestically and globally, as a key pillar of the TDBG strategy.

The Canadian Payments Platform & Capabilities Team is responsible for developing and maintaining the near-term strategy and execution roadmaps for Payments, with a focus on initiatives that create business value while continuing to build towards our Payments Platform target state vision. With an enterprise-wide focus, the team is charged with ownership of the Payments Platform and associated capabilities that can be leveraged across multiple lines of business, products and features. Key stakeholders for this team include our line of business partners, Digital, CTS, Marketing, Fraud, GAML and Risk, along with oversight of several vendor relationships.

Job Description

Reporting to the AVP, Domestic Payments, the successful candidate will play a critical role in the management and delivery of business analysis activities on complex, transformational, cross-functional project(s) for Enterprise Payments. The primary responsibilities of the Senior Business Analyst include, but are not limited to, the following:

• Leadership of the end-to-end business requirements throughout the lifecycle of the project, working collaboratively with stakeholders from lines of business, technology, operations and governance & control, always keeping a customer-centric focus

• Proactive identification and management of requirement risks, issues, assumptions, dependencies, and constraints

• Contribution to Change Management deliverables (stakeholder analysis, gap analysis, change planning, etc.) to ensure readiness of our customers, colleagues and cross-functional stakeholder groups

• Application of a variety of business analysis tools and techniques to solicit requirements and ensure alignment with business and Enterprise Payments' needs and strategies

• Adherence to Enterprise Project Management governance and controls to ensure requirement deliverables meet best practices and standards

• Collaboration with technology partners, providing recommendations towards system requirements and design to ensure alignment to business requirements

• Contribution to Quality Assurance activities by supporting development of test strategies, test plans and test scenarios; and active participation in assessment and resolution of testing defects

• Contribution to team development of skills and capabilities through mentorship of colleagues by sharing knowledge and experiences

• Fostering a collaborative team environment by actively participating in team meetings and reward & recognition programs

• Contribution to a positive work environment by embracing diversity in the workplace and supporting and proudly representing TD in the community

Job Requirements

• Advanced knowledge of business analysis, project delivery practices and standards across the project life-cycle

• Proven experience in successful requirements delivery for large, complex, multi-stakeholder programs/projects

• Strong leadership with a demonstrated ability to effectively collaborate with all levels

• Strong verbal/written communication, collaboration, and facilitation skills, adapting style and technique to a diverse audience

• 4 - 5 years of experience in business analysis (BA accreditation is an asset)

• Prior experience in a financial institution (payments-focused role is an asset)

• Prior experience in Agile requirements delivery is an asset

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet