Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Business Management, Strategy & Support

Pay Details:

$91,200 - $136,800 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview

The Global Compliance Department is responsible for overseeing regulatory compliance across TD Bank Group (TDBG) in accordance with the Global Compliance Operating Framework. The team is accountable for promoting regulatory compliance by developing and maintaining compliance programs, including identifying and disseminating regulatory developments to businesses they support, maintaining Compliance policies, managing complaints and regulatory filings, providing relevant training, carrying out independent monitoring and oversight activities, reporting on the state of compliance to the Board, Ultimate Designate Person (UDP) and senior management, as needed, and providing advice and support, as required.

Team Overview

The Business Management & Governance team within Global Compliance provides business and financial insights, strategic planning, business management coordination, and facilitates One TD relationships across Global Compliance and Risk Management. The team plays a critical role in the Global Compliance strategy development and implementing pan-Compliance initiatives through data insights and executive reporting.

The Role & Key Accountabilities

Reporting to the AVP, Business Management & Governance, this role is pivotal in maintaining and providing specialized Business Continuity Management (BCM) guidance and support for Global Compliance teams along with processes and/or initiatives to meet business management, strategy, and governance objectives. The successful candidate will be the subject matter expert of the Global Compliance BCM Plan and provide reporting, analysis, and assessments at the functional or enterprise level.

• Owns BCM / operational resiliency and development of Compliance crisis management playbook.
• Owns the development and maintenance of the Global Compliance Business Continuity Plan (i.e., organizational changes, process owners' changes, on-off boarding updates) and provides support to Planner(s) and Risk BMG BCM Support Team during the planning process.
• Ensure details documented in plan are a true representation of the business processes listed in the BCM Plan.
• Review and approve Business Continuity Plan(s) and Exercise(s) and Test(s).
• Responsible for the activation and execution of their respective BCM Plan via x Matters
• Ensure call-tree is frequently updated as it is a LIVE document. Ensure critical employees are identified in the BCM plan.
• Work closely with Business Process Owners/Delegates, Plan Manager(s) and Plan Executive(s), as appropriate, to get the most accurate BIAs (including approvals), dependencies, and recovery strategies captured in the Business Continuity Plan.
• Responsible to provide all required plan information to the Risk BMG BCM Support Team to ensure they can appropriately develop and maintain the BCM Plan, BIAs, Exercise Record(s) and Contact List(s) (if Call List Maintainer is not assigned),
• Own and initiate Business Continuity Plan and Exercise and Test review / approval process.
• On an exception-basis only, initiate Business Continuity Plan and Exercise and Test Extension requests

SHAREHOLDER

• Develop and deliver presentations / communications to management or broader audience.
• Adhere to internal policies / procedures and applicable regulatory guidelines, contribute to the review of internal processes and activities and assist in identifying potential opportunities to improve operational efficiencies.
• Identify variances and contribute to the analysis, due diligence and implementation of initiatives and/or business operations within defined area of responsibility.
• Support development and/or/ implementation of standards, policies, procedures, and solutions that mitigate risk and maximize availability of service, efficiency and effectiveness.

EMPLOYEE / TEAM

• Continuously enhance knowledge / expertise in own area
• Keep current on emerging trends / developments and grow knowledge of the business, analytical tools and techniques.
• Prioritize and manage own workload to deliver quality results and meet assigned timelines.
• Support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest.
• Identify and recommend opportunities to enhance productivity, effectiveness and operational efficiency.
• Establish effective relationships across multiple business and technology partners, program and project managers.
• Participate in knowledge transfer within the team and compliance units.

EXPERIENCE & EDUCATION

• Post-secondary undergraduate degree in a business or finance related program required
• Business Continuity Management (BCM) and Incident Management preferred
• 7+ years relevant experience in Financial Services would be considered an asset

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet