Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Procurement & Sourcing

Pay Details:

$76,800 - $115,200 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview :

TD Business Banking provides financial solutions to Canadian businesses of all sizes across a wide range of industries. In pursuit of The Quest, dedicated Better Business Bankers deliver customized solutions to meet the unique needs of our customers. Drawing on a range of products and services including financing, deposit, investment, cash management, international trade and foreign exchange, we provide the right tools and advice to help customers achieve their goals.

The Business Banking VMO supports a dozen LOBs under the Business Bank umbrella including Merchant Solutions, Auto Finance, Equipment Finance, UGO, Credit, Commercial Banking and Commercial Mortgage, to name a few. The BB VMO resides within the larger Enterprise VMO of the bank.

Job Description :

• Thought leader and strategic thinker, with a future-focused mindset on how to drive the business forward

• Initiate intake via a Sourcing Request and follow the Third-Party Risk Assessment (TPRA) process

• Facilitate and manage Business Arrangements throughout all phases of the Third-Party Risk Management Lifecycle (TPML), and ensure compliance with TPRM Policy, Standards and Framework.

• Accountable and responsible for timely completion of Third Party Control Assessments for new/changes to third party relationships and other required deliverables, including review/approval from key stakeholders

• Accountable and responsible for monitoring vendor performance and risk, via reporting/dashboards/governance routines

• Accountable and responsible for risk and issue management, escalating and tracking vendor issues per TPRM Issue management requirements, partnering with the business to drive remediation plans

• Manage and drive timely renewal of all contracts; Participate in/facilitate contract renewal and negotiation process, working with internal partners (Legal, Sourcing, Contracts) as well as business partners to ensure contracts and agreements maximize our values, meet business objectives, regulatory requirements, mitigate risks and meet TD policies and standards

• Possess a strong understanding of contractual terms and conditions, and their commercial implications to the business to effectively manage vendor agreement(s) and relationship(s) and ensure adherence to contractual requirements

• Lead the assessment/development of SLA's, standards, policies, procedures and compliance monitoring plans that maximize customer satisfaction, decrease risk and/or mitigate to the maximum of availability, efficiency and effectiveness

• Collect/Review/Assess audit documentations (i.e. CSAE3416, SOC I/II) and determine next steps for remediation of gaps

• Maintain and ensure satisfactory Internal and External Audits & Compliance requirements are met

• Provide oversight to ensure organized storage of evidence of all activities for audit readiness

• Provide oversight in support of invoice processing, ensuring procedures are in place, including billing, invoicing, rebates, performance/penalty adjustments and internal charge backs, where appropriate

• Closely monitor vendor spend (costs), proactively identifying opportunities to improve cost effectiveness and trends against budget forecasts

• Maintain a strong understanding of the Bank's vendor management tools, including SAP Ariba, Coupa Risk, Interos, etc.

• Develop and maintain solid and effective working relationships, creating organizational alignment with our business, sourcing, legal/contract partners, finance and other internal stakeholders. Ensuring communication channels exist, attending/facilitating meetings and participating in working sessions and providing value added analysis as required.

• Contribute to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices

• Act as the leader in administering change management, performance management and the talent pipeline for the development of the team

Job Requirements :

• Highly professional with established relationship building with previous Vendor Management experience and/or working with Third-Parties – REQUIRED

• Comfortable with legal language and able to fully understand contract contents – REQUIRED

• Ability to manage multiple Vendor relationships simultaneously – REQUIRED

• Excellent communication, presentation and negotiation skills

• Excellent documentation skills; understands the importance of organized evidence storage to ensure audit readiness

• Ability to build effective working relationships with internal and external partners at all levels

• Strong project management, organization and time management skills

• Ability to work well under pressure and within tight timelines

• Ability to multitask, manage competing priorities effectively

• Demonstrated influencing, negotiation, analytical and presentation skills

• Demonstrated stakeholder/relationship management and networking skills

• Strong control environment mindset

• Ability to create partnership and cross functional alignment

• Strong ability to lead by influence

• Ability to navigate through a complex compliance framework and make it "friendly" for the LOBs

• Strong negotiation skills

• Good working knowledge of TD Bank's sourcing process and methodology - PREFERRED

• Strong knowledge of the TD organizational structure including main business groups and their functions - PREFERRED

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet