Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Technology Solutions

Pay Details:

$91,200 - $136,800 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Building a World-Class, Diverse and Inclusive Technology Team at TD

We can't afford to be boring. Neither can you. The scale and scope of what TD does may surprise you. The rapid pace of change makes it a business imperative for us to be smart and open-minded in the way we think about technology. TD's technology and business teams become more intertwined as new opportunities present themselves. This new era in banking does not equal boring. Not at TD, anyway.

The Technology Delivery /Partner Management role leads the development of technical solutions that adhere to enterprise architectural and technology delivery principles. Provides deep technical leadership and development experience in end-to-end execution of product team solutions. Partners with business, project management and technology groups to effectively communicate technology decisions and drive business results, ensuring alignment with the organization's Target Operating Model (TOM), technology roadmap and approach, and enterprise architecture/ technologies. There's room to grow in all of it.

Job Description:

About This Role

We are looking for someone to manage, lead or oversee a team of Business Systems Analysts or Specialists in providing a broad range of business services and technical solutions. You will work in close partnership with ambitious business stakeholders and technology teams on a broad range of initiatives varying in risk, size and complexity.

Meaningful work is fueled by meaningful performance and career development conversations with your manager. Here's some of what you may be asked to perform:

Customer

• Work closely with partners and stakeholders to ensure technical solutions meet technical direction, requirements, budget, scalability, and architectural goals, ensuring all risks and impacts are considered.

• Leverage deep technology expertise to support in the creation and delivery of end-to-end technical solutions and help to support driving business outcomes.

• Participate in business planning discussions and define the technology delivery approach, and leverage synergies across the various teams and applications.

• Act as lead expert to ensure compliance with enterprise and segment standards (e.g. TOM; enterprise assets)

• Monitor and manage incident escalation process; work with project managers and business partners as needed to efficiently and effectively resolve.

• Identify and implement opportunities to minimize and reduce costs in collaboration with TAO; identify appropriate solutions and support the deployment of innovative product and software solutions

• Collaborate with partners and project teams on software quality assurance reviews

• Drive and execute on target state and roadmap-based investments

• Execute on strategic solution planning activities or POC

• Work with partners across Technology and apply deep understanding of relevant business needs to identify and leverage synergies across the various areas and projects

Shareholder

• Anticipate internal/external business and regulatory issues; recommends process/product/organizational improvements

• Manage resource requirements and assignment, ensuring project milestones are met and monitoring to keep projects on schedule and within budget

• Oversee business expenses and FTE plans and ensure controls in place to monitor, effectively track and manage to established plans

• Maintain knowledge and understanding of external development, technology and emerging solutions, market conditions and their impact

• Proactively identify emerging technologies and innovative solutions for building more robust platform domains

• Interact with governance and control groups, (e.g. regulatory and operational risk, compliance and audit) to provide subject matter expertise and consult on risk issues / items relating to technology and tools

• Protect the interests of the organization – identify and manage risks, and escalate non-standard, high risk transactions / activities as necessary

• Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite

Employee/Team

• Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest

• Provide thought leadership and/ or industry knowledge for quality engineering best practices and participate in knowledge transfer within the team and business unit;

• Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques

• Participate in personal performance management and development activities, including cross training within own team

• Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities

• Contribute to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging quality engineering best practices.

• Work collaboratively with the team and leadership to proactively identify and resolve issues related to product quality

• Lead, motivate and develop relationships with internal and external business partners / stakeholders to develop productive working relationships.

• Contribute to a fair, positive and equitable environment that supports a diverse workforce

• Act as a brand ambassador for your business area/function and the bank, both internally and/or externally

• Accountable for direct or indirect day to day management of a team of IT professionals (including both permanent and contract resources) in supporting assigned business clients / internal partners / stakeholder needs and requirements

Breadth & Depth

• Lead technical solutions for 2 or more pods and/or at the product group level

• Expert knowledge of specific domain or range of experience in technology domains, including understanding of in-house and third-party architecture integration frameworks, technology, tools, processes, and procedures, as well as organization issues

• Expert knowledge of TD applications, systems, networks, innovation, design activities, best practices, business / organization, Bank standards, regulatory and compliance standards, and may fulfill a governance role

• In depth technical skills and a strong understanding of the team's product, technology and issues

• Provides leadership, mentoring and guidance to others

• Is a lead contributor; may participate in development of business strategy

• Can coordinate work/projects outside own area of expertise within their line of business; combine projects within same space or same nature across portfolio

• Ensures solutions are consistent with departmental objectives

• Generally, reports to an executive

Job Requirements :

What can you bring to TD? Share your credentials, but your relevant experience and knowledge can be just as likely to get our attention. It helps if you have:

• Undergraduate Degree or Technical Certificate.

• Graduate Degree preferred.

• 7+ years of development and technology delivery experience with Agile Delivery Experience preferred.

• Must have skills: Project delivery lead experience in mid to large scale projects.

• Nice to Have: Application development lifecycle knowledge, public cloud component knowledge.

• Experience coordinating and prioritizing multiple activities at once.

• Strength in developing effective relationships with different business units, portfolio and project managers, vendors.

• Familiarity with Cloud Governance, Vendor Management, and Infrastructure Technology processes is an asset.

• Ability to present and make recommendations to senior management and executives.

• Readiness to assume indirect resource management responsibilities, prepared to manage a delivery team of 8-10 people.

• Enthusiasm and willingness to foster a culture that encourages productivity, innovation, process improvement, teamwork and a high level of professionalism.

Additional Information:

Join in on what others in TD Technology Solutions are doing:

• Inspire a positive work environment and help champion quality, innovation, teamwork and service to the business.

• Learn voraciously, stretch your thinking,

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet