Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Financial Crimes & Fraud Mgmt

Pay Details:

$108,800 - $163,200 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

The Senior Manager, Forensic Investigations and Digital Evidence, will work closely with Cyber Security Operation teams and internal investigative partners to support incident response, internal, and external investigations. Responsibilities include forensic collection and analysis and subject matter expertise in the advice, planning, and support for cyber investigations or internal or external fraud investigations.

You, as the Senior Manager, Forensic Investigations & Digital Evidence:

• Supervise a team of highly skilled professionals who conduct complex and sensitive investigations, across North America.
• Manage assigned digital forensic efforts in support of eDiscovery requests, employee investigations, and IT security incident response, including but not limited, to internal and external intellectual property (IP) theft, attacks/intrusions, computer abuse, and insider threat investigations.
• Possess skills to collect, process, preserve and analyze data from electronic data sources, including laptop and desktop computers, servers, and mobile devices, per company policies and practices.
• Proficiency in investigations on the EnCase platform, industry-standard tools, and practices applying technical and functional skills.
• Works with Cyber Security Operations, Global Security & Investigations, Legal, Human Resources, Privacy, Risk, and external law enforcement, as necessary, to forensically collect and analyze digital evidence and conduct cyber investigations.
• Researches, evaluates, develops, tests, and applies new methodologies for analyzing digital evidence to reduce the risk of exposure to TD Bank
• Supports / develops procedures and standards and delivers advice, direction and education to TD management and staff.

Job Requirements

Key Accountabilities

• Supervise cyber investigative staff and assign investigative cases from various referral sources.
• Provide regular feedback, guidance, and consultation to cyber investigative staff, offering direction and expertise to further an investigation.
• Ensure that all cyber investigative referrals are properly investigated and managed in a professional and consistent manner relative to the regional investigative standards, protocol, and aging standards.
• Supervise proactive, complex, high profile, and sensitive cyber investigations with the goal of directing cases to a successful conclusion and providing timely root cause findings to business and functional partners.
• Provide regular feedback, guidance, and consultation to cyber investigative staff, offering direction and expertise to further an investigation.
• Focus on operational efficiency to ensure the Forensic Investigations & Digital Evidence team is leveraging tools and processes that reduce redundancy and improve capacity.
• Respond to internal business units to investigate simple or complex, sensitive, or urgent matters, usually within minimal time frames.
• Lead or manage a team(s) providing technical and non-technical assistance to investigative personnel on digital evidence matters using a full range of investigative tools and processes in accordance with applicable laws, policies, guidelines regulations and procedures.
• Responsible for the management oversight of the team's computer forensic lab and network infrastructure

Required Qualifications

• At least 5 years of experience in digital forensics, incident response or cyber investigative analysis
• At least 5 years of experience with forensic preservation, collection, and analysis of operating

systems, e-mail systems, and mobile devices

• Understanding of digital forensic principles, methodologies, and techniques; including experience using digital forensic tools (i.e., EnCase, Axiom, e-Discovery tools, Cellebrite, Intella, Crowdstrike, Splunk)
• Ability to interpret digital evidence matters in a way understandable to business and non-technical people.
• Knowledge of Data Loss Prevention tools and conducting DLP related investigations
• Excellent written and verbal communication, presentation, organization, leadership, and planning skills
• Demonstrated ability to manage crisis and emergency incidents.
• Ability to handle conflict effectively, by overcoming differences of opinion and finding common ground.
• Managing multiple cases and prioritizing workload
• Self-starter, strategic thinker, negotiator and consensus builder, proven ability to satisfactorily manage competing priorities.
• Evaluates data and courses of action to reach logical, pragmatic decisions.
• Understanding of operating systems (Windows, Linux and OSX)
• Knowledge of network-based services and client/server applications
• Knowledge of enterprise systems and infrastructure
• Bachelor's Degree-BA/BS

Preferred Qualifications

• BA or BS in Computer Science, Information Technology, or related field. Master's degree a plus.
• 10+ years of experience with Insider Threat or Data Loss Prevention programs, incident management, or investigative programs and the ability to identify anomalous activities and associated risks.
• 5+ years of experience developing and communicating recommendations to non-technical business areas.
• 5+ years of experience managing a forensic team and lab.
• Digital Forensic and Incident Response Certifications such as GCFE, GCFA, CHFI, CCE, CFC, EnCE, CFCE, CEH, CISSP, CND, eDiscovery certificate a plus
• Familiarity with network architecture and security infrastructure placement
• Familiarity with security tools such as Anti-Virus, SEIM systems and Data Loss Prevention tools
• Ability to handle conflict effectively, by overcoming differences of opinion and finding common ground.
• Can evaluate data and courses of action to reach logical, pragmatic decisions.
• Applies innovation and creativity to problem-solving.

  Key Relationships

• Close working relationship with peers in Cyber Security Operations, Insider Protect, GSI, Legal, Privacy, and HR

• Frequent interaction with senior executives in Corporate Office and all Business Groups.

#LI-Tech

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet