Requisition ID: 185868
Career Group: Corporate Office Careers
Job Category: Atlantic Operations Support Services
Travel Requirements: 0 - 10%
Job Type: Full-Time

Country: Canada (CA)
Province: Nova Scotia
City: Stellarton
Location: Foord St. Office

Embark on a rewarding career with Sobeys Inc., celebrated among Canada's Top 100 employers, where your talents contribute to our commitment to excellence and community impact.

Our family of 128,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better - great experiences, families, communities, and our employees. We are a family nurturing families.

A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1,600 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drug Stores or another of our great banners but we are all one extended family.

Ready to Make an impact?

Sobeys is full of exciting opportunities, and we are always looking for passionate new talent to join our team! We are currently looking for a Manager Retail Operations. The incumbent in this role will collaborate with the Operations, Retail Enablement, Marketing and Merchandising teams to ensure new and existing programs have a harmonization of standards. They will support operational standards and planning in the creation of training content for new and existing programs and incorporate store feedback.

Here's where you'll be focusing:

Oversee Profit & Loss within department and division of responsibility and drive performance to meet targets.

• Articulate key performance indicators (KPIs) to retail management.
• Assist in the creation of actions plans and budgets; problem solve with Operations leaders and Retail Managers on opportunity departments.
• Field questions from Retail management on sales techniques and cost controls.

Communicate department priorities and industry leading department standards.

• Communicate department priorities and best practices regularly to Retail management and Operations.
• Continually assess effectiveness of standards and provide feedback for improvement.

Manage functional and technical training for Operations and Retail managers.

• Be a resource for Operations leaders on specialized area of expertise.
• Implement curriculum and content created by Operations Standards and Planning.
• Assess quality of training content and delivery and address opportunities for improvement.

Drive employee engagement and customer experience in department programs.

• Consider and incorporate employee engagement behaviours and customer experience attributes into department materials and communication.

Monitor compliance results within department and division of responsibility.

• Review compliance results including Integrated Health Management and Food Safety results.
• Report trends and opportunity departments to Operations and Retail Management.

What you have to offer:

• An Undergraduate Degree and a minimum of 8 years of relevant experience
• Full knowledge of company policies and department procedures
• Working knowledge of business processes tools
• Proficient in Microsoft Office

#LI-Hybrid

#LI-DS1

At Sobeys we require our teammates to have the ability to adhere to a hybrid work model that requires your presence at one of our office locations at least three days per week. This requirement is integral to our commitment to team collaboration and the overall success of our office culture.

We offer a comprehensive Total Rewards package, which varies by role and designed to help our teammates to live better - physically, financially and emotionally.

Some websites share our job opportunities and may provide salary estimates without our knowledge. These estimates are based on similar jobs and postings for general comparison, but these numbers are not provided by our organization nor monitored for accuracy.

We will consider factors such as your working location, work experience and skills as well as internal equity, and market conditions to ensure the selected candidate is paid fairly and competitively. We look forward to discussing the specific compensation details relevant to this role with candidates who are selected to move forward in the recruitment process.

Our Total Rewards programs, for full-time teammates, goes well beyond your paycheque:

• Competitive Benefits Package, tailored to meet your needs, including health and dental coverage, life, short- and long-term disability insurance.
• Access to Virtual Health Care Platform and Employee and Family Assistance Program.
• A Retirement and Savings Plan that provides you with the opportunity to build and add value to your savings.
• A 10% in-store discount at our participating banners and access to a wide range of other discount programs, making your purchases more affordable.
• Learning and Development Resources to fuel your professional growth.
• Parental leave top-up
• Paid Vacation and Days-off

We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.