Work Location:
Toronto, Ontario, CanadaHours:
37.5Line of Business:
Data & AnalyticsPay Details:
$91,200 - $136,800 CADTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Job Description:
KEY ACCOUNTABILITIES
CUSTOMER
- Ensure an integrated and aggregated view of all related activities across the overall function providing escalations, recommendations, and decision support to leadership
- Forecast programs / initiatives and demand, and coordinate prioritization of the portfolio / initiatives with key stakeholders
- Oversee / lead / manage and plan a work activity that may require alignment across multiple areas
- Lead the team in the development and/or integrated implementation of policies / processes / procedures / projects /changes across multiple functional areas
- Lead respective team for area of specialization with industry, external and internal, enterprise and business awareness; recognizing and anticipating emerging trends and; identifying issues and opportunities and recommending action to senior management
- Act as a strategic partner by leading relationships with key enterprise partners and interfacing with respective leadership team to effectively manage own data governance / management area and clarify scope of accountabilities while influencing and aligning others as needed
- Develop, communicate and implement a holistic strategy for own specific data governance function in support of and integrated with the overall business strategy
- Establish the LOB framework and guidance for identification of critical data and critical data elements
- Lead the governance and oversight of LOB data management activities, including metadata, data quality, data retention and disposition tasks
- Establish a consistent approach to data issue management across the LOB, providing oversight to ensure data issues are prioritized appropriately and resolve in a timely manner.
- Conducts day to day data governance and / or data management activities for their respective business or function
- Contribute to the strategic direction of the data governance / management function and play a key role in the development and implementation of strategies in support of the overall data strategy
- Lead / support the business' Segment Data Council
- Provide direction and/or input to complex, wide ranging enterprise or cross-function / business projects / initiatives as a data governance expert, supporting the inclusion of data driven considerations in all projects impacting the business or functional group
- Plan, lead / manage and/or oversee a diverse set of work activities requiring alignment across multiple areas, including projects policies / processes / procedures / changes in across multiple functional areas
- Lead partner to management / leadership and respective teams for area of specialization with industry, external and internal, enterprise and business awareness; recognizing and anticipating emerging trends and; identifying issues and opportunities and recommending action to senior management
- Work effectively with multiple teams across a broad spectrum of initiatives and functional domains, influencing and aligning others as needed
- Provide functional / business level communications to ensure messages to stakeholders and / or employees are consistent, appropriate and aligned to business risk strategies and executive management direction
- Facilitate key discussions and provides thought leadership to executive audience on existing and emerging data related activities
- Forecast programs / initiatives and demand, for own business
- Support the identification of business data owners and business data SMEs for the LOB and ensure LOB adherence to enterprise data policies and standards
- Plan / lead / manage and/or oversee set of work activities for the purposes of socialization and training of the LOB data governance and data management community on data policies, procedures, tools, and templates
- Partner with the business to proactively prepare for internal / regulatory data-related requests
- Develop processes to create timely, complete and accurate reporting to inform on areas of increasing data risk
SHAREHOLDER
- Steward data in accordance with the Enterprise Data Policy, Standards and Strategy
- Ensure team adheres to enterprise frameworks and methodologies related to overall business data activities
- Responsible for the stewardship of data in accordance with the Enterprise Data Policy, Standards and Strategy and to ensure that teams adheres to the policy
- Lead relationships with corporate and/or control functions to ensure alignment with enterprise and/or regulatory requirements
- Support team in staying knowledgeable on emerging issues, trends and evolving regulatory requirements and assess potential impacts to the Bank
- Assess / identify key issues and escalate to appropriate levels and relevant stakeholders and business management where required
- Identify, mitigate and report on risk issues per enterprise policy / guidance and ensure appropriate escalation processes are followed
- Ensure business operations follow applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals and physical control of assets)
- Lead relationships with business lines / corporate and/or control functions to ensure alignment with enterprise and/or regulatory requirements
- Lead or contribute to cross-functional / enterprise initiatives as an organizational or subject matter expert helping to identify risk / provide guidance for complex situations
- Protect the interests of the organization – identify and manage risks, and escalate non-standard, high risk transactions / activities as necessary
- Manage oversight process, risk-based identification and monitoring of related risks and regulatory compliance across the supported functions, while ensuring key controls and processes are effectively managed
- Oversee or lead the facilitation and/or implementation of action / remediation plans to address performance / risk / governance issues
- Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts
- Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite
- Contribute/participate in financial / resource planning process for their business
EMPLOYEE / TEAM
- Contributes to the development of business segment and/or enterprise functional strategic priorities within their operational area or field of specialty
- Develops annual and/or long-term plans for own area and influences plans well beyond area managed
- Responsible for management of the overall team providing both leadership and guidance
- Set targets and objectives for the team, and deliver results
- Grow team expertise to align with business/enterprise demand and direction; assess team skills and capabilities and continually look for ways to provide and enhance the value delivered
- Lead a high performing team; provide on-going feedback and performance reviews, coach and develop employees and ensure performance management activities are undertaken and provide regular input into employee assessments and development plans
- Lead the process of setting performance objectives for the team; track, monitor and effectively address and/or reward performance in a timely manner
- Manage employees in compliance with all human resources policies, procedures and guidelines of conduct
- Share knowledge, information, skills, and subject matter expertise among the team and ensure the timely communication of issues and encourage good working relationships with other functions and teams
- Support an environment where team freely escalates business challenges; facilitate change through positive reinforcement of milestones and successes
- Recruit for all hires to ensure a highly diverse, qualified workforce to achieve business objectives
- Establish and foster a cohesive team; promote a fair and equitable environment that supports a diverse workforce and encourage the team to achieve common goals and objectives
- Act as a brand ambassador for your business area/function and the bank, both internally and/or externally
BREADTH & DEPTH
- Provide people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
- Retain knowledge of industry and practices, including any relevant accreditation and/or testing (internal and external), as required
- Partners closely with Technology and other SMEs to drive the successful implementation of the business' data strategy for medium complexity data environments / initiatives
- Responsible for supporting the delivery of activities within the business data strategy
- Leads and manages a sizeable team of professionals and overall operation of a diverse group in an area of moderate risk, complexity or scope, while growing talent, developing skills and capabilities in line with evolving trends in the data governance / management space to achieve career goals, support project / initiative success and achieve business results
- Ability to present and make recommendations to senior management and executives
- Ensures an integrated approach with other business areas, broader organization, and enterprise as appropriate
- Coordinates and prioritizes multiple initiatives and manages resource allocation
- Establishes effective relationships with different Stakeholders, Business Sponsors, Executives and business
- Provides support and contributes to the overall discipline and strategy for respective areas
- Provides coaching, mentorship and guidance to practitioners, business, executives within area of expertise
- Deep knowledge and understanding of businesses / technology, and organizational practices/ disciplines
- Sound to advanced knowledge of external competition, industry and/or market trends in relation to own function / business
- Focused on short to medium-term issues (e.g. 6-12 months)
- Generally reports to a Senior Manager or executive role
EXPERIENCE & EDUCATION
- Undergraduate degree or technical certificate and /or
- 7+ years relevant experience
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing – and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more
Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we're committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
Language Requirement (Quebec only):
Sans Objet