Clerk A

The Newfoundland and Labrador Housing Corporation (NL Housing) is a crown corporation whose mandate is to develop and administer housing assistance policy and programs for the benefit of low to moderate income households throughout the province. As the largest landlord in the Province, NL Housing manages a portfolio of over 5,500 units province-wide. The services provided by NL Housing provide clients with access to safe, stable and affordable housing, which is essential to the social, financial, and physical well‐being of individuals, families and communities. There is a wide range of housing needs across the province, from those facing homelessness or at risk of homelessness, to low income households needing assistance to pay rent or complete much‐needed repairs on their homes. For more information on our programs and services, and strategic priorities, please visit our website www.nlhc.nl.ca.

Competition Number: 2024/25-047-810371T
Employment Type: Temporary
Department/Region: Central Region
Location: Gander
Posting Status: Internal/External
Closing Date: October 21, 2024
Salary Scale: $44,662 - $49,431 per annum ($24.54 - $27.16 per hour, 35-hour work week CG-26)

Position Details

Context:

The Central Region maintains and supports all NL Housing rental properties in the Grand Falls and Gander areas, as well as delivering a variety of programs designed for low to moderate income households and homeowners. The region provides a wide range of s ervices, including receiving and processing rental applications; administering rental accounts and lease compliance provisions; providing various client services and tenant relations; and monitoring, facilitating and administering property maintenance. Regional staff members are involved in the delivery of the Provincial Home Repair, Home Modification, Home Energy Savings, Partner Managed Housing, and Rent Supplement Programs.

Duties:

This position is responsible for a wide range of clerical duties for the region, including typing correspondence and documents, creating and maintaining spreadsheets, maintaining computerized records (such as entering rental/program applications, employee attendance and client records), and organizing/maintaining files. Other duties of the position may include receiving and screening telephone calls and in-person visitors, including those with requests for housing programs and maintenance related issues. This work includes creating work orders and booking appointments for staff engaged in the maintenance of NL Housing units, as well as those involved in the delivery of programs. The incumbent will assist with the contract tender process and purchasing, through obtaining and recording quotations from contractors, creating purchase orders, recording inventory related data, and preparing and processing payment requisitions. Other work includes providing support for records management, lease renewal administration, and petty cash. Other related duties may be required.

Criteria

Screening Criteria:

1. Completion of a two-year business/office administration program (equivalencies will be considered)
2. Experience in clerical work

Assessment Criteria:

1. Knowledge of business application software (Microsoft Word, Excel, Outlook) and office procedures
2. Knowledge of document management systems, such as Content Manager
3. Knowledge of accounts payable/receivable (asset)
4. Knowledge of work orders (asset)
5. Organizational skills
6. Ability to pay attention to detail
7. Ability to effectively exchange information
8. Client service orientation

Conditions of Employment

Conditions of Offer:

1. Acceptable Certificate of Conduct

Applicant Information

• This is a CUPE Local 1860 bargaining unit position and as per the Collective Agreement, applicants internal to the bargaining unit will be processed prior to other candidates.
• Newfoundland Labrador Housing values diversity in the workforce and is an equal opportunity employer.
• Newfoundland and Labrador Housing recognizes the need for work life balance and offers flexible work arrangements.
• Disability related accommodations are available upon request at any stage of the recruitment process by contacting [email protected] or by calling (709) 724-3002.
• Preference will be given to applicants who are legally entitled to work in Canada.
• Applications should be received prior to midnight Newfoundland Standard time on the closing day.
• The applicant is responsible for ensuring that the application submitted clearly demonstrates the required criteria. Applications that do not clearly demonstrate the required screening criteria will be screened out.
• The applicant is responsible for ensuring that the application includes accurate and current contact information, including phone number, mailing and e-mail addresses.
• All information submitted as part of this application must be factual, complete and current to date of submission. Successful applicants will be required to provide proof of stated credentials as part of the selection process.
• This competition may be used to fill future similar vacancies with NL Housing.
• Only successful applicants will be contacted for an interview.