County Mazda, part of the Steele Auto Group, is seeking a General Manager to join our team in New Glasgow, Nova Scotia! If you're looking for a challenging, rewarding, and exciting career opportunity, we invite you to apply today. This is a unique, hands-on General Manager position where you'll have the opportunity to work closely with each and every staff member, developing and leading them to success. You will be actively involved in supporting every function of the dealership, from sales to finance, service, and parts. As General Manager, you will oversee all County Mazda operations, driving performance, fostering a culture of excellence, and ensuring top-tier customer satisfaction. This role requires a strategic thinker who can lead by example, and inspire a team to achieve tangible and realistic goals. Here's what you can look forward to as part of our team: Competitive Compensation – Base salary plus a performance-based bonus structure that rewards your achievements. Comprehensive Benefits Package – Health and dental plans with flexible, cost-shared options to suit your lifestyle. Career Growth – We prioritize promoting from within and offer opportunities for ongoing learning and development. Employee Discounts – Enjoy discounts on vehicle purchases, parts, and services at any of our locations. Retirement Savings Plan – Employer-matched retirement savings plan with up to 4% matching, and up to 5% after five years. Compensation: Commensurate with knowledge, skills, and abilities. Key Responsibilities Include:
- Managing the overall performance of the dealership, including sales, finance, service, and parts departments.
- Collaborating with department managers to set and achieve financial and operational goals.
- Leading, coaching, and developing department managers and staff to ensure a cohesive and high-performing team.
- Ensuring that the dealership delivers a superior customer experience and maintains excellent customer satisfaction ratings.
- Implementing continuous improvement initiatives and maintaining compliance with company policies and industry standards.
- Monitoring financial performance, optimizing cost efficiencies, and ensuring profitability across the dealership.
- Analyzing market trends and identifying opportunities for growth and expansion.
- A minimum of 5 years of dealership management experience, preferably in an automotive setting.
- Proven ability to lead and develop high-performing teams across multiple departments.
- A solid understanding of dealership financials, sales, and service operations.
- Strong negotiation, problem-solving, and decision-making skills.
- A commitment to delivering exceptional customer service and achieving high customer satisfaction ratings.
- The ability to thrive in a fast-paced, results-driven environment.
- Excellent communication and organizational skills, with the ability to manage multiple priorities effectively.
- Experience in managing multiple locations or working in the automotive industry.
- Knowledge of automotive retail and wholesale financing.
- Familiarity with dealer management systems (DMS) and other relevant technologies.
- Competitive compensation package, with annual wage review
- Flexible Health and Dental Plans, 6 different cost shared options to meet everyone's needs
- Enhanced Benefits including Telehealth, Mental Health Support and EFAP
- Retirement Savings Plan with employer match up to 4%, after 5 years up to 5%
- Opportunities for career growth and advancement
- Employee discounts on vehicle purchasing, parts, and service at any of our locations
- A safe, inclusive, and dynamic work environment
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