For over 75 years, Medavie Blue Cross has been a leading health and wellness partner for individuals, employers and governments across Canada. As a not-for-profit organization, we proudly invest in communities to help address some of Canada's most pressing health care challenges. We are one of Canada's Most Admired Corporate Cultures, one of Canada's Top 100 Employers, Canada's Life & Health Insurer of the Year for 2021 and an Imagine Canada Caring Company.

Our 2,400 professionals work across six provinces, united by our shared values of being caring, accountable, responsible, innovative and community-minded. We're committed to ensuring our employees thrive in our award-winning, collaborative culture focused on ensuring health, wellness, and personal and professional growth through a variety of programs and support across our organization.

Together with Medavie Health Services, we are part of Medavie - a national health solutions partner with over 8,250 employees. Our mission is to improve the wellbeing of Canadians.

Job Title: Benefits Analyst Department: Information Services - Operations Competition: 87443 Internal/External: Both Employment Type: Full Time Permanent Location: Remote Salary: Competitive Compensation and Benefits Reports To: Team Leader, Client Solutions

Your every day with us:
As a Benefits Analyst, you will be part of a multidisciplinary team that consists of Data Specialist. As a Benefit Management Analyst, you will also be responsible to assist with installations, configurations, maintenance and troubleshooting as well as prepare, implement, and maintain quality documentation.

As well, you will:

• Monitor, triage, assign and follow-up on internal and external work requests or inquiries within corporate turn around time.
• Review release notes, develop test plans and carry out test cases.
• Develop and maintain operational processes (reference material).
• Make sure all reference material is accurate and complete and available in both French and English.
• Participate in client meetings and document activities, progress, decisions by producing and distributing meeting minutes.
• Validate data integrity using the different tools available.
• Perform data entry as needed.
• Serve as a primary contact for escalations.

What you need to succeed:

• Post-secondary degree or computer science or related field of equivalent experience
• 1 to 3 years of relevant experience
• Coordinate tasks and make independent decisions without the need for much supervision
• Team player
• Knowledge of group insurance plan administration and ability to learn new systems.
• Advanced Knowledge of Excel and Office Suite
• Bilingualism

Core Competencies

• Expert ability to assemble, analyze and evaluate data.
• Ability to establish and maintain professional relationships by applying the basics of anticipating customer needs and remaining a trusted business partner.
• Excellent skills in customer approach and professional relations development and a clear understanding of the basic principles of customer-focused management.
• Ability to organize work and information methodically to execute critical tasks in compliance with deadlines.

We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible, we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs. We are committed to making sure recruitment, retention, advancement, and compensation are fair and accessible while following all relevant human rights and privacy laws. We appreciate everyone who has shown interest in this position. Only those selected for an interview will be contacted.

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