Titre du poste ou emplacement
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Property Tax and Customer Service Assistant

En personne
49 124 $ - 61 406 $ / année
Temps plein
Permanent
Niveau d`entrée
Avantages pour l'entreprise
Assurance maladie
Assurance dentaire
Modalités de travail flexibles
Cotisation à un REER
Assurance vie
Assurance invalidité
Programmes d'aide aux employés
Programmes de bien-être
Posté aujourd'hui

Who we are

The Municipality of the District of Lunenburg is a progressive and innovative municipal government on the beautiful South Shore of Nova Scotia. We work collaboratively with other municipalities and are an economic leader.

We value our team members and their contributions to achieving our ultimate goal - providing exemplary service to our residents and visitors.

Work with MODL

We believe in a healthy work life balance for all employees that respects their personal time and allows them to lead fulfilling, impactful lives. We support the physical and mental health of our team through popular workplace wellness initiatives, generous EFAP services and an excellent benefits package. Lifelong learning is valued-we invest in educational opportunities for our employees.

At MODL we understand that our uniqueness as individuals is how we become great as a team. We value the experiences and perspectives of all our team members, and we are proud that equity, diversity, and inclusion are among our core values. We're committed to providing fair and equitable opportunities to all applicants, free from discrimination. We also strive to make our recruitment processes mirror our values and will provide accommodations to candidates to ensure access to and participation in our recruitment processes are accessible to all. If you require an accommodation, please reach out to us via email at Human Resources or call 902-543-8181.

About the role

Reporting to the Manager of Accounting, This position is responsible for resolving customer inquiries regarding taxes and completes cashier duties at the front desk. The position also provides client support through investigation of client requests and communication of resolution. The position liaises with community partners, contractors, consultants, MODL staff, Councillors, and public.

Responsibilities include:

Responds to public inquiries regarding tax issues.

Performs calculations to remove HST and enters information on tax sale accounts.

Files all documents related to assessment files.

Processes daily and monthly interest, and assessment changes.

Processes bankruptcy, and property tax reduction damage applications and submits reports for approval.

Processes tax certificates for law firms and other organizations, Verbal Tax Information invoices, Certificate of Sale, and Certificate of Discharge.

Prepares adjustments to tax accounts when required by legislation and submits for approval.

Maintains mortgage company data and provides list to mortgage companies for billing purposes.

Imports weekly name and address changes, and other data from the FTP website to MODL financial software and sends general letters and statements to the customers with changes

Maintains and processes Property Tax Rebate applications and Property Tax Exemption Renewal Applications and submits reports for approval.

Assigns area rate codes to new accounts as directed by Planning Department.

Provides administrative duties including letters, spreadsheets, reports and other correspondence.

Provides backup support to the for the Property Tax Administrator.

Back up general cashier duties, when required.

This position requires a positive communicator with the ability to actively listen to build relationships and partnerships. You have a focus on customer service and enjoy working with others using a collaborative approach. You are a team player who works well with others and is eager to help.

Is this you?

As the ideal candidate you possess the following:

Minimum qualifications:

Diploma office or business administration or related discipline; and

2-3 years of experience in a municipal setting; OR

An equivalent combination of education and experience.

Cashier training or experience

Skilled with Microsoft Office and financial software

Knowledge of Municipal Government Act, Municipal By-Laws, policies and procedures is considered an asset.

Excellent verbal and written communication skills

Attention to detail, ability to prioritize and execute tasks in a timely manner

Conditions of Employment

Permanent, Full-time

Based on 35-hour work week

Salary: $49,124 to $61,406 (Band 40 - Admin) commensurate with qualifications and experience.

In addition to salary, MODL offers a generous suite of benefits, including a defined benefit pension plan and flexible work options.

Satisfactory Criminal Record Check

To apply please submit a resume and cover letter in confidence to Lynn Wagner, Human Resources Director no later than October 10, 2024 no later than 12 noon.

Numéro de concours: MJSB5
Site Web d'entreprise: http://www.modl.ca

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