Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Governance & Control

Pay Details:

$91,200 - $136,800 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

This position reports to the Senior Manager, Third Party Risk Office (TPRO) and is responsible for supporting the Third-Party Risk Management Office (TPRO). The successful candidate is a results-driven individual, someone who thrives in complexity and high-level of ambiguity. This team with focus on managing third party risks, providing guidance and challenge the processes related to the control environment, and supporting compliance with regulatory requirements and TD Standards. In this role you will have the following core responsibilities:

• The successful candidate will continue to grow their skill as a collaborator, innovator, and strategic thinker with key accountabilities in designing and/or supporting the development of processes and programs and will have a proactive approach with the ability to anticipate business needs.
• Strong understanding of TD Enterprise Process Excellence methodologies, including experience in designing policies, processes, and procedures
• Experience in Process Management / Process Improvement
• Critical thinker with a background in the creation of processes and standard operating procedures.
• Collaborate and streamline all TPRO owned Policies, Processes, Procedures, Standards and other relevant contents.
• Collaborate on the end-to-end delivery of change management activities throughout the lifecycle of moderately complex initiatives and changes
• Elevate the Practice of Change Management to be best in class while aligning with enterprise tools, methodologies, and applying Lean Change principles
• Collaborate, co-create and engage with a diverse range of program and initiative partners, communicating with impact
• Actively track all applicable Regulatory requirements around the management of Third Parties and adjust existing materials accordingly.
• Highly motivated self-starter with a passion for challenging the status quo and taking action to achieve results.
• Coordinates with TPRO Senior Managers to ensure messages to stakeholders and/or employees are consistent, appropriate and aligned to the bank strategies and executive management direction.
• Identify, mitigate and report on risk issues and ensure appropriate escalation processes are followed.
• Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts.
• Developing, communicating, and implementing a holistic efficiency program in support of and integrated with the overall EVMO strategy.
• Maintain a culture of risk management and control, supported by effective processes and sound infrastructure and in alignment with risk appetite.
• Identify and recommend opportunities to enhance productivity, effectiveness, and operational efficiency.
• Lead the implementation of regulatory change management and provide guidance to the team in the development and/or integrated implementation of policies / procedures / changes across multiple business / functional areas.
• Assess / identify key issues and escalate to appropriate levels and relevant stakeholders and business management where required.
• Identify, mitigate and report on risk issues per enterprise policy / guidance and ensure appropriate escalation processes are followed.
• Ensure business operations are in compliance with applicable requirements (e.g. financial controls, segregation of duties, transaction approvals and physical control of assets)
• Focus on longer-range planning for functional area (e.g. 12 months or greater)

Job Requirements

• Ability to thrive within an active environment with a high level of ambiguity with the need to be agile and adapt to last-minute changes/events.
• High proficiency in MS Visio.
• Relevant Change Management accreditations are an asset
• Vendor Management and Third-Party Procurement expertise is an asset.
• Strong communication and presentation skills with the ability to adapt based on the forum and audience.
• Experienced in reprioritizing timelines due to shifting objectives / business needs.
• Identify, assess, monitor, report on and help prioritize the remediation of 3rd party risk and control gaps or issues including playing a lead role in creating the TPRO programs, and processes.
• Collaborate with partners by providing expertise to enable informed decisions in alignment with the overall risk tolerance.
• Program / Project Management experience
• Strong communications & presentation skills. Must be comfortable in working with executive levels up to/including SVP's, senior executives.
• Highly motivated individual with a proven track record of delivering results through ambiguity.
• Ability and demonstrated experience in exercising sound judgment, dealing with sensitive information and situations.
• Exceptional attention to detail and organizational skills coupled with an ability to coordinate multiple priorities and deliver high quality work under pressure.
• Excellent communication skills both written and oral; active listener and ability to distill and consolidate information into clear and concise information.

All TPRO Resources

• Enable, oversee, and support the 1st line of defense for third party activities with the following core capabilities:
• Enhancing the culture and awareness of proactively managing and mitigating Third Party Risk
• Performing support and effective 1B challenge of Third Party Risk activities
• Driving change initiatives in the Third Party space on behalf of the businesses and corporate areas
• Act as a Liaison with 2nd line, 3rd line and Regulators on behalf of the 1st line.

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Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet