Job Description

Location: Health Science Centre

Policy, Planning and Research Analyst (Project Coordinator)
(Subject to Classification Review)
Language Access and French Services
Temporary, Full Time (until March 31, 2028, with the possibility of extension)
28229TMP
Hours 75 bi-weekly (8 hour days) Salary CG-35 ($32.94 - $36.75 per hour) Competition Number 2024005960 Posted Date 24 September 2024 Closing Date 1 October 2024

About Us
Newfoundland and Labrador Health Services (NL Health Services) brings together five former separate health entities - Eastern Health, Central Health, Western Health, Labrador-Grenfell Health, and the Newfoundland and Labrador Centre for Health Information. The creation of a provincial health authority was announced following recommendations from Health Accord NL.

NL Health Services is responsible for delivering health and community services to more than 510,550 people living in Newfoundland and Labrador and employs over 22,000 people. NLHealthServices.ca

Job Summary
Reporting to the Manager of Language Access Office, the Project Coordinator is responsible to coordinate all elements of the French language project. Through the collection and analysis of client linguistic identity data, this project will help NLHS develop a better understanding of its Francophone clientele, their needs and the services they utilize.
Duties of this position will include but are not limited to integrating a patient language question into the existing clinical platform and language question into the existing HR platform working collaboratively with the Digital Health and HR departments, developing and implementing communication plans targeting our clients and employees, monitoring patient and workforce data collection and performance, analyzing patient data and reporting on needs and gaps within the system, evaluating performance of the data collection process and attending and participating all Steering Committee meetings.
The position may represent the Language Access Office on various committees and working groups with internal stakeholders as well as stakeholders at various provincial government departments and community partners. The position will create internal documents, reports, and may be required to develop and deliver training to staff.

Job Demands
By applying for this job, you acknowledge an understanding that the regular requirements and demands of this job include (but are not limited to):

Occasionally required to lift/move objects, such as files and records up to 10 lbs.
Work provides the opportunity to occasionally stand, walk and bend and stretch within the office environment.
Constantly required to perform fine finger/precision work while sitting using a keyboard and mouse while entering and manipulating data in electronic documents, responding to information, updating databases, and preparing correspondence.
Visual concentration is required constantly for data entry and verification of information in spreadsheets as well as to write reports, emails and other correspondence.
Exact results and precision are required when preparing reports, compiling statistical information, and responding to information requests.
Auditory concentration includes constant listening to multiple stakeholders requesting information, questioning for clarity and communicating complex responses.
Occasionally impacted by interruptions and multiple time pressures/deadlines for immediate results for data or information. Reporting deadlines occur regularly.
Occasionally required to drive to various locations throughout the province to perform work duties.

Job Qualifications
Education
Successful completion of a bachelor's degree in Business, Education, Public Health or Social Sciences is required.

Experience
Minimum of two years of experience within the last four working in a business environment performing evaluation, data assessment, and analysis is required.
Experience with project management would be an asset
Proficiency in Microsoft Office including Outlook, Word, Excel, and Power Point.

Competencies (Knowledge, Skills and Abilities)
The ability to communicate in French fluently is preferred.
Demonstrated collaboration, superior oral and written communications skills, attention to detail, and the ability to plan and organize are required.
Demonstrated ability to work independently with minimal supervision.
Demonstrated individual leadership skills and autonomous critical thinking ability.
Demonstrated time management skills as well as experience prioritizing and working in dynamic and collaborative environments.

Other
A satisfactory record of work performance and attendance is required.
A satisfactory driver's license and driver's abstract will be required.

Alternate combinations of Qualifications may be considered.

Apply online at https://employment.easternhealth.ca

Upon successfully applying for a vacancy then you will receive a confirmation email. If you do not receive this email please contact Recruitment 777-7777 ext 5-2 immediately

To become a part of our team, please submit an up to date resume/cover letter or application form online, clearly demonstrating how you meet the required qualifications. Include your current mailing address, day-time contact number, e-mail address, competition and employee number if applicable.
Contact Information for Recruitment Related Inquiries:

Telephone: (709) 777-7777 (5-2) or 1-800-563-3693
Email: [email protected]. Applications/resumes are not accepted at this email address.

Eastern Health is committed to inclusive and barrier-free recruitment, selection, and onboarding processes. We will be happy to work with applicants requesting support during the process. If you have any questions, feel free to contact our Recruitment Line at 777-7777 press 5 then press 2 (long distance 1-800-563-3693) outlining how we can help.

If you are no longer interested in the position, you can withdraw your application by emailing [email protected] as soon as possible.

EXTERNAL APPLICANTS: We thank all applicants for their interest, however, only those selected for an interview will be contacted. The successful candidate will be required to provide a satisfactory Certificate of Conduct from the RCMP or local Police (Vulnerable Sector Check may be required), educational documents, registration/licensure if applicable and Social Insurance Number.