Beginning your career with Burchell Wickwire Bryson LLP (BWB) means more than just starting a new job.

It means being part of a team that values integrity, excellence, respect, and collaboration.

Our inclusive work environment fosters a positive workplace culture where our team members feel welcomed & engaged and can have a sense of pride in the work that they do every day.

In addition to working with an incredible team of lawyers and administrative professionals at one of Halifax's leading law firms, our team members receive a number of benefits and perks including:

• Competitive salary;
• Comprehensive group benefit plans;
• Group retirement plan with generous employer matching;
• Focus on work-life balance where taking paid time-off is not only offered, but also encouraged;
• A "Dress for your Day" policy;
• Beautiful new office space in the heart of downtown Halifax; and,
• Regular team-building activities and social events.

If you are looking for a career opportunity where you will feel respected and supported, while continuing to learn and grow professionally, a role at BWB may be the perfect next step!

The IT team at Burchell Wickwire Bryson LLP is growing! BWB is currently recruiting for an IT Support Technician to join the firm on a full-time, permanent basis. This is a predominantly in-office role, based in BWB's new office space at 1801 Hollis Street in Halifax, NS.
The Opportunity:

An integral part of the firm's IT Team, the IT Support Technician will work closely with the IT Manager and Director of Operations to ensure BWB's lawyers and staff receive timely and professional assistance with an array of IT-related requests, while following any relevant firm guidelines.

In particular, the successful candidate's responsibilities will include:

• Performing day-to-day requests for internal IT assistance (under the guidance of the IT Manager and Director of Operations), by way of supporting the functioning of all firm hardware and software. This includes computers/laptops, cell phones, internal phone system, meeting room equipment, photocopiers, fax machines, printers, postage equipment, and dictation hardware & software;
• Working with the IT Manager to perform upgrades on all network equipment and running routine maintenance checks;
• Maintaining hardware and installing software on devices;
• Collaborating with the IT Manager to determine departmental priorities necessary to meet the overall business goals of the firm;
• Assisting with firm technology training requirements and the supporting the implementation of a technology training program to ensure all firm members are comfortable using required systems;
• Assisting with the onboarding of all new firm members by way of setting up computers and necessary peripheral devices at workstations, installing and configuring appropriate software, and providing orientation and guidance to firm members on how to properly use software and devices;
• Staying up to date with all IT industry trends and developments, including emerging technologies;
• Assisting the Director of Operations and the IT Manager in the execution, testing and maintenance of the firm's disaster recovery and business continuity plan; and,
• Other related tasks and projects, as required.

The Ideal Candidate:

If you are a motivated and organized IT professional with strong communication skills and a high level of attention to detail, who enjoys figuring out solutions to IT issues while providing top level client service, we want to hear from you!

Post-secondary education in information technology and/or equivalent experience working in a helpdesk environment or within an IT capacity in the professional services industry would be an asset.

How to Apply:

To be considered for this exciting opportunity with BWB, please provide your resume and a brief cover letter in PDF format by the October 7, 2024 closing date.

We appreciate all those who are interested; however, only those selected for an interview will be contacted.

Please note, any offer of employment will be conditional on a satisfactory background check.

BWB's Commitment to Inclusion:

At BWB you will find a team that understands the importance of developing a diverse workforce, and maintaining an environment focused on equity and inclusion.

We strive to ensure everyone feels welcome at the firm and can be themselves at work.

We continually work to ensure our recruitment practices are fair, and that all applicants are provided with an equal opportunity and consideration for any position for which they are interested and qualified.

Should you require an accommodation throughout the recruitment process, please advise Nick Sacre, Senior Human Resources Manager at [email protected]